Deploying on a virtual machine

BMC ProactiveNet can be installed and run on a VMware virtual machine (VM).

When deploying the product on VMs be aware that additional overhead exists because resources are shared across VMs. The same performance that is possible running applications on a physical computer is not possible on VMs. However, VMs offer more flexibility and ease of administration for some aspects, such as high availability and backups.

Consider the following VMware best practices:

• To prevent performance problems when deploying on VMware, ensure that you enable the Unlimited memory setting for the VM.

• Dedicate CPU and memory resources to the VM on which BMC ProactiveNet Server or any of its components are running.

• The Integration Service node(s) should be excluded from VMware HA if you are using the out-of-the-box active/active configuration, because PATROL Agents will automatically switch to their secondary location if the primary location is interrupted for any period of time.
• See also the  VMware vCenter memory configuration section in the Additional-tuning-guidelines topic.