The BMC PATROL Agent 9.5.00.04 patch corrects various issues reported in earlier versions of BMC PATROL Agent. This patch also includes corrections for all of the issues that were addressed in patch version 9.5.00.01, 9.5.00.02, and 9.5.00.03. For more information about issues corrected in this patch, see Known and corrected issues.
This topic provides information on the updates and instructions to download and install the patch.
This section provides the information that you need to download and install the patch from the BMC Electronic Product Distribution (EPD) website.
Create a directory in which to place the downloaded files.
Note
On Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image should not be in a directory deeper than two levels into the directory structure.
In the right pane, click BMC PATROL Installation Utility.
Note
BMC recommends you to use BMC PATROL Installation Utility 9.6.00.
In the Products tab, based on the operating system, select the check box next to the files.
Link title | Platform | Actual file name |
---|---|---|
BMC PATROL Installation Utility (9.6.00) | All Platforms | ins_ALL_9600.tar |
BMC PATROL Installation Utility (9.6.00) | Microsoft Windows/NT | ins_WINDOWS_9600.zip |
In the Patches tab, based on the operating system, select the check box next to the files.
Link title | Actual file name | Platform |
---|---|---|
BMC PATROL Agent Patch (9.5.00.04) | PIA_AIX-HP-LINUX-SOLARIS_950004.tar | All Platforms |
BMC PATROL Agent Patch (9.5.00.04) | PIA_WINDOWS_950004.zip | Microsoft Windows/NT |
Expand BMC Performance Manager for Servers 3.4.00 to show the available components.
Note
BMC recommends you to use BMC PATROL Installation Utility 9.6.00.
Select the check box next to the files, based on the appropriate platform.
Link title | Platform | Actual file name |
---|---|---|
BMC PATROL Installation Utility (9.6.00) | All Platforms | ins_ALL_9600.tar |
BMC PATROL Installation Utility (9.6.00) | Microsoft Windows/NT | ins_WINDOWS_9600.zip |
Select the check box next to the patches, based on the appropriate platform.
Link title | Actual file name | Platform |
---|---|---|
BMC PATROL Agent Patch (9.5.00.04) | PIA_AIX-HP-LINUX-SOLARIS_950004.tar | All Platforms |
BMC PATROL Agent Patch (9.5.00.04) | PIA_WINDOWS_950004.zip | Microsoft Windows/NT |
Complete the installation procedure described in the Installing the patch section.
Note
Before you install the patch, you must have previously installed BMC PATROL Agent 9.5.00. The patch does not contain all of the files that are required for a complete product release.
To install this patch on UNIX, you must provide the installer access to the root account.
You must install the patch on the hosts that are running the PATROL Agent.
Before you install the patch, complete the following steps:
Note
Before you install the 9.5.00.04 patch on an AIX 6.1, 64-bit computer, see KA419558.
Note
Perform steps 2, 3, and 4 only if BMC PATROL Console and PATROL Agent are installed on the same computer.
From the bmc_products directory, run the installation utility as appropriate for your operating system:
For Windows, double-click setup.exe.
For UNIX, run setup.sh.
Follow the on-screen instructions until the Select Products and Components to Install page is displayed.
On the Select Products and Components to Install page,
Follow the on-screen instructions to complete the installation.
After you complete the installation steps, you can delete the temporary directory and its contents.