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This documentation supports the 20.08 version of BMC Helix Multi-Cloud Service Management.

To view the documentation for the previous version, select 20.02 from the Product version menu.
BMC Helix Multi-Cloud Service Management 20.08 Performance Benchmarking of BMC Helix Multi-Cloud Service Management

Performance workload details

This topic was edited by a BMC Contributor and has not been approved.  More information.

The following table provides the distribution of workload across various use cases. 

  • Target workload for a load test of 1 hour. 
  • Increasing workload model was scheduled in SilkPerformer for these numbers.

For more information about the use cases, see User scenarios and associated actions. 

Performance Testing Workload Breakdown  - Silk Performer Scripts - 3 Tenants
Script1000 Users
Brokering TC1 - Create Brokered Incident with Salesforce3
Brokering TC2 - Create Incident Activity Note with Author9
Brokering TC3 TC4 - Sync Salesforce Edit Comment9
DevOps TC1 - Create Change73
DevOps TC2 - Create Change Activity Note with Author72
DevOps TC3 TC4 - Sync Jira_Edit_Comment72
DevOps TC5 Create DevOps Incident72
DevOps TC6 - Create DevOps Change69
DevOps TC7 - Create Incident 69
DevOps TC8 - Create DevOps Problem69
DevOps TC9 - Create Problem Activity Note with Author 69
DevOps TC10 - Create DevOps Work Order69
DevOps TC11- Create Work Order Activity Note with Author 69
DevOps TC12 - Create Work Order From JIRA Issue 69
Brokering TC5 - Create Brokered Incident Vendor ITSM69
Ticket Consolidation TC1_Create Incident From Vendor ITSM69
Ticket Consolidation TC3 TC4 Sync Vendor ITSM Edit Comment69
TOTAL Number Of Users1000
Total Number of Users on each Tenant 333
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Last modified by Anushree Chavan on Oct 01, 2020
performance workload contributor_unapproved

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Performance lab deployment architecture
How the performance tests were conducted
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