The following table lists locations where you can find diagnostic information for problems with PATROL for Microsoft Windows Servers.
Type | Location | Description |
|---|---|---|
Installation logs | %USERPROFILE%\Application Data\BMCINSTALL | See Installation logs. |
System Output Window | See the documentation for your PATROL console. | The system output window contains messages relating to the operation of KMs, including error messages. |
PATROL Event Manager | From the PATROL console, right-click the host and select Event Manager. | The PATROL Event Manager shows all of the PATROL related events for the host. You can check here to determine if NOTIFY_EVENTS are being generated. |
PATROL Diags | From the PATROL console, load KM PSX_APPLICATION_DEBUG and right-click Application Trace icon > KM Commands > Create Diagnostic Report | PATROL Diags provides a variety of information about your environment that support requires. |
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