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With the PATROL KM for Event Management, you can configure PATROL to send email or pages when a PATROL parameter enters an alarm state. This section describes how to configure the PATROL KM for Event Management to send an email notification.

Note

The PATROL KM for Event Management also provides you with the ability to configure other types of notification, such as trouble-tickets or other custom alerts. You can also use it to forward events to an enterprise console.

For more information about the functionality provided by the PATROL KM for Event Management, see the PATROL KM for Event Management online documentation portal.

The email notification configuration steps are as follows:

  1. Define the notification script and edit as necessary.
  2. Define the notification servers.
  3. Assign notification servers to the remote agents.
  4. Define notification targets for PATROL alerts.
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