1.7.10.01: PATROL Knowledge Module for Microsoft Windows Domain Services 1.7.10

The Microsoft Windows Domain Services 1.7.10.01 patch corrects issues reported in earlier versions of Microsoft Windows Domain Services. For more information about issue corrected in this patch, see Known and corrected issues.

This topic contains information about fixes and updates in this patch, and provides instructions for downloading and installing the patch.

Updates in the 1.7.10.01 patch

The Microsoft Windows Domain Services 1.7.10.01 patch includes the following updates:

New parameter to address collection errors associated with SNMP for DHCP scope

The DhCollStatus parameter in the Dynamic Host Configuration Protocol (DHCP) application class will report any collection errors related to SNMP for DHCP scope. This parameter will trigger events in case of collection failures.

Community Idea - 10297: New PATROL configuration variable for SNMP Permitted Manager

A new PATROL configuration variable, /DomainKM/Domain/PermittedManager, has been introduced that provides a way to set the permitted host for SNMP. For more information, see PATROL KM for Microsoft Windows Domain Services configuration variables.

Deprecated features

The data collection mechanism of the parameters of DHCP Scope (NT_DHCP_SCOPE) application class has been moved from DhsCollector parameter to DhCollector parameter. The DhsCollector parameter has been deprecated.

Downloading the patch and installation utility

This section provides the information that you need to download and install the patch from the BMC Electronic Product Distribution (EPD) website. To download the patch and installation utility from the EPD website, perform the following steps:

1. Create a directory in which to place the downloaded files.

   Note

   On Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image should not be in a directory deeper than two levels into the directory structure.

2. Go to http://www.bmc.com/available/epd.html.
3. At the logon prompt, enter your user ID and password, and click Submit.
4. On the Export Compliance and Access Terms page, provide the required information, agree to the terms of the agreements and click Continue.
5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms that you want to see, per the EPD site help; otherwise, skip to step 6.
6. Verify that the correct profile is displayed for your download purpose.
7. You can download the installation utility and the product patch using either of the following methods:
   • Using Component View
   • Using License Products View
     

Using Component View

1. In the Filter Products text box under Products, type BMC PATROL Installation Utility and press Enter, or click Go.

2. In the right pane, click BMC PATROL Installation Utility.

   Note

   You can use BMC PATROL Installation Utility 9.5.00 or later.

3. In the Version: list, select 9.6.01 and click Go.

4. In the Products tab, based on the operating system, select the check box next to the files.

   Link title	Actual file name	Platform
   BMC PATROL Installation Utility Version 9.6.00 - Windows Only	ins_WINDOWS_9600.zip	Microsoft Windows/NT
   BMC PATROL Installation Utility Version 9.6.00 - All UNIX/LINUX	ins_ALL_9600.tar	All Platforms

5. To download the selected files, click Download (FTP) or Download Manager:
   • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
   • Download Manager enables you to download multiple files consecutively and to resume an interrupted download.
     This method requires a one-time installation of the Akamai NetSession client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum operation is used to verify file integrity automatically.
6. Click  to close the window.
7. In the Filter Products: field, type BMC PATROL for Microsoft Windows.
8. Click Go.
9. In the right pane, click BMC PATROL for Microsoft Windows.
10. In the Version: list, select 4.8.10 and click Go.

11. In the Patches tab, select the check box next to the file. 

    Link title	Actual file name	Platform
    PATROL Knowledge Module for Microsoft Windows Domain Services – Patch 1.7.10.01	wds_ALL_171001.zip	Microsoft Windows/NT

12. To download the selected files, click Download (FTP) or Download Manager:
    • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
    • Download Manager enables you to download multiple files consecutively and to resume an interrupted download.
      This method requires a one-time installation of the Akamai NetSession client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum operation is used to verify file integrity automatically.

13. Complete the installation procedure described in the Installing the patch section.

Using Licensed Products View

1. In the left pane, from the View drop-down box select Licensed Product.
2. Locate BMC Performance Manager for Servers and expand its entries to show the available version numbers.
3. Expand BMC Performance Manager for Servers 3.5.00 to show the available components.

4. Expand BMC PATROL Installation Utility 9.6.01 to show the available file

   Note

    You can use BMC PATROL Installation Utility 9.5.00 or later.

5. Select the check box next to the file,

   Link title	Actual file name	Platform
   BMC PATROL Installation Utility Version 9.6.00 - Windows Only	ins_WINDOWS_9600.zip	Microsoft Windows/NT

6. To download the selected files, click Download (FTP) or Download Manager:
   • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
   • Download Manager enables you to download multiple files consecutively and to resume an interrupted download.
     This method requires a one-time installation of the Akamai NetSession client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum operation is used to verify file integrity automatically.
7. Expand the BMC PATROL for Microsoft Windows 4.8.10 component to show the available files.
8. Click Click here to view available patch files to locate the patch.

9. Select the check box next to the patch.
   

   Link title	Actual file name	Platform
   PATROL Knowledge Module for Microsoft Windows Domain Services – Patch 1.7.00.01	wds_ALL_170001.zip	Microsoft Windows/NT

10. To download the selected files, click Download (FTP) or Download Manager:
    • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
    • Download Manager enables you to download multiple files consecutively and to resume an interrupted download.
      This method requires a one-time installation of the Akamai NetSession client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum operation is used to verify file integrity automatically.

11. Complete the installation procedure described in the Installing the patch section.

Installing the patch 

Before you begin

You must install the patch on the following computers:

• Hosts that are running the PATROL Agent
• Hosts that are running the PATROL Console

Before you install the patch, complete the following steps:

1. Stop the PATROL Agent.
2. Back up the PATROL_CACHE directory.
3. Delete all BMC PATROL for Microsoft Windows Servers files from the PATROL_CACHE directory.
4. Back up the PATROL_HOME/lib/knowledge and PATROL_HOME/lib/psl directories.

To install the BMC PATROL for Microsoft Windows Domain Services 1.7.10.01 patch

After you have downloaded the installation utility and patch files, perform the following steps to install the patch:

1. Extract the installation utility:

   • (Windows) Double-click ins_WINDOWS_9600.zip.
     
     The contents of the files are extracted into the bmc_products subdirectory.
2. Extract the patch file:
   • (Windows) Double-click wds_ALL_171001.zip.
     
     The contents of the files are extracted into the bmc_products subdirectory. 

3. From the bmc_products directory, run the installation utility as appropriate for your operating system:

   • (Windows) Double-click setup.exe.

4. Follow the on-screen instructions until the Select Products and Components to Install page is displayed. 

5. On the Select Products and Components to Install page, select PATROL Knowledge Module for Microsoft Windows Domain Services - Patch 1.7.10.01.

6. Follow the on-screen instructions to complete the installation.

   After you complete the installation steps, you can delete the temporary directory and its contents.

Related topics

Known and corrected issues