×
 
 
  •  
$helper.renderConfluenceMacro('{bmc-global-announcement:$space.key}')

Phased rollout

 

This documentation supports the 21.05 version of BMC Helix ITSM: knowledge Management. To view an earlier version, select the version from the Product version menu.
BMC Helix ITSM: Knowledge Management 21.05 ... Planning Roles and permissions

Knowledge management roles

The Knowledge Management Approver role is the sole functional role that is provided by BMC Helix ITSM: Knowledge Management. The Knowledge Management Approver role enables you to receive approval requests for publishing, canceling, and retiring knowledge articles that you can approve or reject in Approval Central.

Related topics

Planning
Roles and permissions

This functional role is usually assigned to senior members of a support group, who possess a high level of technical knowledge.

Recommendation

Approvers should have the Knowledge Viewer, Knowledge User, or Knowledge Admin permission to be able to view knowledge articles before approving or rejecting them.

Was this page helpful? Yes No Submitting... Thank you
Last modified by Surabhee Kulkarni on Jul 28, 2021
reference roles functional_roles planning user_permissions recommendation

Comments

Log in or register to comment.

Roles and permissions
Knowledge management permissions and default actions
© Copyright 2006 - 2021 BMC Software, Inc. © Copyright 2006 - 2021 BladeLogic, Inc.
Legal notices

Powered by Atlassian Confluence and Scroll Viewport

© Copyright 2005-2024 BMC Software, Inc. Use of this site signifies your acceptance of BMC’s Terms of Use . BMC, the BMC logo, and other BMC marks are assets of BMC Software, Inc. These trademarks are registered and may be registered in the U.S. and in other countries.