Creating tickets using Smart IT
Where to start
Depending on the type of ticket that you are creating, start with one of these topics:
- Scenarios for creating tickets using Smart IT
- Scenario for dynamically creating incident tickets with Smart Recorder
- Creating and managing change requests using Smart IT
- Submitting service requests using Smart IT
Related topics
Viewing and updating tickets using Smart IT
Resolving tickets with the help of Knowledge articles using Smart IT
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