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You obtain the content pack files by downloading them from the BMC Electronic Product Distribution (EPD) website. Your ability to access the product pages on the EPD website is determined by the license entitlements purchased by your company. To understand which files you are entitled to download, access the license entitlements for your product.

Note

Content packs released on the EPD website are only compatible with the TrueSight IT Data Analytics product. Content packs are a collection of components that extend the capabilities of using IT Data Analytics.

The following table provides links to the page on the EPD website that contains the content pack files. From the EPD page, you can select and download the content pack files that are relevant to you. Access to the EPD website requires that you provide your BMC Support credentials. You might also be prompted to complete the Export Compliance Form.

Content packsEPD Link
TrueSight IT Data Analytics- Content Pack  (20.19.03)

EPD link for downloading the Content Pack (20.19.03)

TrueSight IT Data Analytics- Content Pack  (20.18.06)

EPD link for downloading the Content Pack (20.18.06)

TrueSight IT Data Analytics- Content Pack  (20.17.09)

EPD link for downloading the Content Pack (20.17.09)

TrueSight IT Data Analytics- Content Pack  (20.17.03) EPD link for downloading the Content Pack (20.17.03)
TrueSight IT Data Analytics- Content Pack  (20.15.06) EPD link for downloading the Content Pack (20.15.06)
TrueSight IT Data Analytics- Content Pack (20.15.03) EPD link for downloading the Content Pack (20.15.03)
TrueSight IT Data Analytics- Content Pack (20.14.12) EPD link for downloading the Content Pack (20.14.12)
TrueSight IT Data Analytics- Content Pack (20.14.10) EPD link for downloading the Content Pack (20.14.10)

Where to go from here

Import these content packs into the TrueSight IT Data Analytics product.

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