Maintenance outage for upgrade on Sunday, September 22

This site, docs.bmc.com, will be inaccessible for two hours starting at 8 AM CDT, Sunday, September 22, for a platform upgrade.

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Unregistered user with a limited set of capabilities (can submit and possibly review requests).

  • In BMC Remedy ITSM Suite, guest users are not configured with logon information in the People form. Guest users can create requests from generic services they are entitled to use, such as global SRDs.
  • In BMC Remedy AR System, guest users are not configured with logon information in the User form.

An administrator can specify whether guest users are allowed at your site.