In BMC Asset Management, a documented relationship between two parties that identifies details about each party, accounting and budget codes, purchase cost, and expiration dates. For service level management, a contract ties one or more service level agreements (SLAs), operational level agreements (OLAs), or underpinning contracts to the interested parties. The contract also makes it possible to segment and restrict access to the compliance and service target results so that results can be viewed by contract.
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