The BMC Real End User Experience Monitoring and Analytics product provides end-user-centric performance monitoring that helps IT ensure the quality and availability of web-based applications, determine whether applications meet service-level objectives, and proactively find and fix problems. BMC Real End User Experience Monitoring can be hosted as a service, in your environment (on premises), or in a hybrid environment. BMC Real End User Experience Monitoring uses packet capture analysis to passively watch actual transactions from real users as they interact with a web application across physical and cloud environments, the internet, corporate networks, and content delivery networks (CDNs). A Real User Collector captures user sessions in real time and a Real User Analyzer reports on errors and slow performance to help IT fix problems when they occur. This process is commonly referred to as End-User Experience Monitoring (EUEM).