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The BMC PATROL Knowledge Module for End User Experience Management obtains web-performance-monitoring data from the BMC Real End User Experience Monitoring product and the BMC Synthetic End User Experience product. This data enables IT to monitor the performance and reliability of web-based applications through BMC ProactiveNet Performance Management. Performance statistics provided by BMC Real End User Experience Monitoring are derived from real network traffic. BMC Synthetic End User Experience Monitoring synthetic (also called robotic) transactions measure application health based on end-user-experience metrics such as availability, accuracy, and performance.