BMC Software recommends that you first install PATROL KM for Event Management on a limited number of development or test machines, then configure and test PATROL KM for Event Management before installing it onto production machines.
Before you install, you must preform the following tasks:
To | See |
---|---|
Back up the notification script, if upgrading | Backing up the Notification Script |
Check for product patches | Checking for Product Patches or Fixes Before Installing |
Determine how to install products | Determining How to Install Products |
Ensure you are using the appropriate version of the installation utility | Installation Utility |
Understand where to install the PATROL Agent and KMs | Determining Where to Install the PATROL Agent |
Choose between Typical and Custom installation options | Typical and Custom Installation Types |
Understand PATROL security options | PATROL Security Levels |