This topic contains information about fixes and updates in this patch, and provides instructions for downloading and installing the patch.
This is a cumulative patch and contains all the issues that were corrected in version 2.9.00.02 patch. For more information about the issues corrected in this version, see Known and corrected issues.
If a user is monitoring the remote hosts for availability and does not want the IP address in notify event description then the user need to set newly introduced pconfig variable "/AS/EVENTSPRING/AVAILABILITY/ignoreHostIp" with value 1.
By default this variable does not exist.
This section contains instructions for downloading the patch from the BMC Electronic Product Distribution (EPD) website.
Create a temporary directory in which to place the downloaded files.
Note
On Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image should not be in a directory deeper than two levels into the directory structure.
Based on the operating system, select the check boxes next to the files and documents that you want to download.
Link title | Actual file name | Comments |
---|---|---|
BMC PATROL Knowledge Module for Event Management v2.9.00.03 Patch | esg_ALL_290003.zip | Use this for patching on computers with Windows operating system. |
BMC PATROL Knowledge Module for Event Management v2.9.00.03 Patch | esg_ALL_290003.tar | Use this for patching on computers with UNIX/Linux operating system and its flavors. |
Expand BMC Performance Manager for Servers 3.4.00 to show the available products/components.
Expand BMC PATROL Installation Utility 9.5.00 for the appropriate platform and language.
Select the check boxes next to the files and documents that you want to download. The download page displays the following link:
Link title | Actual file name |
---|---|
BMC PATROL Installation Utility Version 9.5.00 - Windows Only | ins_WINDOWS_9500.zip |
BMC PATROL Installation Utility Version 9.5.00 - All UNIX/LINUX | ins_ALL_9500.tar |
Download the installation utility file into the same directory as the patch file.
Note
Before you install the patch, you must have previously installed BMC PATROL for Event Management 2.9.00. The patch does not contain all of the files that are required for a complete product release.
You must install the patch on the following computers:
Before you install the patch, complete the following steps:
Note
Perform steps 2 and 3 only if BMC PATROL Console is installed.
From the bmc_products directory, run the installation utility as appropriate for your operating system:
For Windows, double-click setup.exe
For UNIX, run setup.sh
Follow the on-screen instructions until the Select Type of Installation page is displayed.
On the Select Type of Installation page, select Custom.
On the Select System Roles page, select the following system role:
Computers hosting a PATROL Agent — Managed System
Computers hosting any PATROL Console — Console Systems
Computers hosting a Console Server — Common Services
On the Select Products and Components to Install page, select PATROL Knowledge Module for Event Management - Patch 2.9.00.03.
Follow the on-screen instructions to complete the installation.
After you complete the installation steps, you can delete the temporary directory and its contents.