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This documentation supports the 20.08 version of BMC Digital Workplace Basic, which is available only to BMC Helix subscribers (SaaS).
To view an earlier version, select the version from the Product Version menu.
BMC Digital Workplace Basic 20.08 ... Planning Deployment use cases Hybrid deployment

Hybrid deployment architecture

BMC Digital Workplace Cloud can integrate with BMC Digital Workplace Catalog Cloud and BMC HR Case Management OnDemand. You can run Smart IT on premises, even when you are using BMC Digital Workplace Cloud. The following diagram illustrates this hybrid deployment. Alternatively, you can host Smart IT in the Cloud environment on the same server as BMC Digital Workplace Cloud.

Related topics

Installing components for hybrid deployment

Deployment use cases

High availability deployment for production

Planning worksheets

BMC HR Case Management 4.7

Hybrid deployment of BMC Digital Workplace Cloud and Smart IT on premises



BMC Digital Workplace mobile applications

BMC Digital Workplace introduced a new responsive UI in the 19.02 release. The new UI is designed based on the Progressive Web App that supports all clients—from desktop to mobile devices. The new Progressive Web App replaces the native apps to simplify the mobile apps distribution. All features and customization are seamlessly made available on compatible desktop and mobile devices. 

If required, for Apple iOS devices, you can use the standard app that BMC provides, or you can distribute the mobile client. For more information on the deployment options, see Deploying clients. 
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Last modified by Olha Horbachuk on Oct 26, 2022
architecture concept deployment cloud planning

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Hybrid deployment
Installing components for hybrid deployment
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