A network printer object in BMC Atrium Discovery represents any printer in an estate. Network printers are discovered using SNMP credentials.

Printer discovery definitions can be added or modified in the same manner as Network Devices through a Technology Knowledge Update (TKU).

To view a network printer

To view a printer, click the Printer icon in the Infrastructure Summary section of the Infrastructure tab, and select a printer from the list.

A typical example of a discovered network printer is illustrated in the following screen.
 

The information fields for a discovered network printer object are arranged in the following groups:

  • General Details: General information about the network printer such as its name, vendor, and model. See General Details below.
  • Identity: Information about domain names and IP addresses. See Identity for details.
  • Operating System: The Operating system information for the network printer. See Operating System for details.
  • Infrastructure: Information about the services that the network printer provides. See Services for details.
  • Inference: The inference details. See Inference for more information.

Note

You can also display provenance information by clicking Show Provenance. Provenance information is meta-information describing how the other information became available. For more information, see Provenance Information.

General Details

The full list of information fields which can be displayed in the General Details group for a network printer are described in the following table.

Field name

Details

Name

The name of the network printer.

Type

The device type. For a printer, this is Printer.

Vendor

The vendor of the network printer.

Model

The model name of the network printer.

Testing Status

Whether the exact printer has been tested by BMC. This can be either:
EXACT: BMC has tested the SNMP queries used to discover this device on a device of exactly this model.
SIMILAR: BMC has tested the SNMP queries used to discover this device on a device that is similar, but not identical, to this device. For example, a duplex version of a single side printer which is validated).

Identity

The full list of information fields that can be displayed in the Identity group for a network printer object are detailed in the following table.

Field name

Details

Serial ID

The serial number of the network printer.

System Name

The sysname of the network printer.

System Object ID

The SNMP System Object ID of the network printer.

Operating System

The full list of information fields that can be displayed in the Operating System group for a network device object are detailed in the following table.

Field name

Details

Discovered OS Class

The discovered OS class for the network printer (for example, Embedded).

Discovered OS Type

The discovered OS type for the network printer (for example, JetDirect).

Discovered OS Version

The discovered OS version for the network printer (for example, 22.01).

Discovered OS Vendor

The vendor of the discovered OS (for example, HP).

Infrastructure

The full list of information fields that can be displayed in the Infrastructure group for a network printer object are detailed in the following table.

Field name

Details

Network Interfaces

Provides the following details for each network interface:
• IP Address: The IP address, also a link to the page for that IP address.
• MAC Address: The MAC address of the network interface, also a link to the page for that network interface.
• Details: The interface number (eth0, eth1) which is also a link to the page for that network interface. A red x icon is displayed where an interface has some mismatch (speed, duplex, or negotiation) with the network device that it is connected to.
• Connected To: The network device that the network interface is connected to. A red x icon is displayed where the network device port has some mismatch (speed, duplex, or negotiation) with the interface connected to it.
• Show details: Click Show Details to reveal more information on the network interfaces. Where a mismatch has been flagged in the Connected To or Details fields, the reason for this is highlighted.
• Show All nnn: Click Show All nnn to show all of the available network interfaces.

IPv4 Addresses

The name and IPv4 address of the network printer. Click Show Details to see Netmask and Broadcast information.

IPv6 Addresses

The name and IPv6 address of the network printer. Click Show Details to see Prefix information.

Inference

The full list of information fields that can be displayed in the Inference group for a network printer object are displayed in the following table.

Field name

Details

Discovery Access

Lists Discovery Accesses for the network printer, grouped by scan date. When an endpoint is scanned, a Discovery Access node is created. The Discovery Access node records information such as the start time, end time, the Discovery Run that the scan is part of, and the previous Discovery Access to simplify troubleshooting. Clicking a Discovery Access displays the DiscoveryAccess Page for that Discovery Access. Where a Discovery Access is about to be deleted as part of DDD aging, a trash can icon is displayed next to the Discovery Access.

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