This documentation refers to a previously released version of BMC Discovery.
See the information on this topic for the latest version (11.2) or versions 11.1 and 11.0.

The following classes of SNMP device are supported. The links below link to Configipedia pages which provide up to date lists of supported devices of each class:

Monthly TKU releases might increase the SNMP device coverage.

Click the SNMP Devices icon on the Administration page for a definitive list of the supported devices on your appliance (see below).

Note

If you need BMC Atrium Discovery to support a new SNMP device, you should first try to create a recognition rule for it. This is described in Recognizing SNMP devices. You can also use the Device Capture capability to download a zipped MIB that you can forward to BMC Customer Support as part of a new support issue. BMC Atrium Discovery engineering will aim to incorporate support for the new device as a new feature in future TKU releases. You are recommended to raise the case reporting the unsupported SNMP device, including the zipped MIB as early as possible to maximize the chances of its inclusion in the earliest release possible.

BMC only provides integration support for SNMP-enabled devices that are either network printers or core networking infrastructure such as switches, routers, firewalls and load balancers. Other device classes, such as UPS devices, should be discovered through the use of recognition rules.

To view the SNMP devices supported by BMC Atrium Discovery

  1. From the Discovery section on the Administration tab, click SNMP Devices. On the SNMP Devices page, supported devices are displayed organized in the following categories:
    • Vendor
    • Capability
    • Kind
  2. Select a category to view the list of SNMP devices in that category. The following information is shown for each SNMP device:

    Field Name

    Details

    Model

    The name of the SNMP device.

    Kind

    The kind of SNMP device. This might be Network Device for switches, routers, firewalls and so on. For printers, the kind is Printer.

    Capabilities

    The capabilities, or purpose of the SNMP device. For example, Router, Switch, Layer 3 Switch, UPS, or Blade System.

    sysObjectID

    The SNMP sysObjectID.

    Status

    Whether the exact SNMP device has been tested by BMC. This can be either:
    EXACT: BMC has tested the SNMP queries used to discover this device on a device of exactly this model.
    SIMILAR: BMC has tested the SNMP queries used to discover this device on a device that is similar, but not identical, to this device. For example, the queries might have been tested on a device from the same family of devices from the same vendor, but not on this exact model.

    Notes

    Any additional useful notes on the device.

  3. Click a device to display a list of all of methods that BMC Atrium Discovery might use to obtain data from a device, and the Object Identifiers accessed.
    Where an OID contains a table, a plus (+) icon is displayed.
  4. Click the plus icon to reveal the table. Click the minus (-) icon to collapse the table as illustrated in the following screen.
    This screen illustrates the methods discovery might use to obtain data from a device.











Not all devices support all methods.

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