Proactive Availability and Performance Management overview

When events occur in IT environments, administrators must use a variety of tools and rely on manual processes to understand the root cause and correct the situation — a process that can require lengthy service windows. Administrators would like to shorten service windows by understanding the root cause of an event rapidly and remediating it automatically.

Business value 

In the BMC BladeLogic Automation Suite, Proactive Availability and Performance Management provides real-time prediction, self-learning analytics, virtualization analytics, and automated error prevention. When an event occurs, it triggers automatic actions that can help determine the root cause of an issue. Those actions can also automatically fix the issue or bring a resource back online. Event automation reduces downtime, increases staff efficiency, cuts operational expenses, and enhances compliance with SLAs.

Proactive Availability and Performance Management use cases

The Proactive Availability and Performance Management value path encompasses the following use cases:

• Deploy monitoring agents
• Perform probable cause analysis
• Resolve problems using Triage and Remediation workflows
  

Related information and Product Availability and Compatibility

The following table lists the products involved in the Proactive Availability and Performance Management use cases and provides access to related documentation (such as technical bulletins, release notes, and other product documents) for those products. Click a product in the "Products involved" column to go to the related product page on the BMC Support site.

To see a list of BMC BladeLogic Automation Suite products and the use cases to which they apply, see Use cases applicable to each product.

Product Availability and Compatibility

To find information regarding platforms currently supported by the products involved in the use cases, see the Product Availability and Compatibility section of the BMC Software Customer Support site.