PATROL Agent configuration variables

Agent configuration variables are the means by which the characteristics of a PATROL Agent are defined. To configure a Citrix Site for monitoring by using PATROL Configuration Manager, add the following set of agent configuration variables, and apply it on the BMC PATROL Agent that runs BMC PATROL for Citrix XenApp and XenDesktop:

Directory path and variable

Description

Example
/BTK/XenApp/configuredSitesStores a comma separated list of all configured Sites."/BTK/XenApp/configuredSites" = {  REPLACE = "XA76 "},
/BTK/XenApp/<SiteName>/serverStores the name of the configured Delivery Controller in the site.
"/BTK/XenApp/XA76/server" = {  REPLACE = "xdc.bmc.com"},
/BTK/XenApp/<SiteName>/userStores the user name for the Delivery Controller."/BTK/XenApp/XA76/user" = {  REPLACE = "bmc\patrolsvc"},
/BTK/XenApp/<SiteName>/portStores the WinRM port number. The default port number is 5985."/BTK/XenApp/XA76/port" = {  REPLACE = "5985"},
/BTK/XenApp/<SiteName>/connectionProtocol

Specifies the protocol (HTTP or HTTPS) that is used for the connection. Valid Values:

  • 0 - HTTP
  • 1 - HTTPS 
"/BTK/XenApp/XA76/connectionProtocol" = {  REPLACE = "0"},
/BTK/XenApp/switchTo3xSet this variable to 1 to use .NET framework 3.5, and set to 0 to use .NET framework 4.0."/BTK/XenApp/switchTo3x " = {  REPLACE = “0"}
/BTK/XenApp/DEBUG

Set this variable to enable or disable debug. Valid values:

  • Enable - 1
  • Disable - 0
"/BTK/XenApp/DEBUG" = {  REPLACE = “0"},
/BTK/XenApp/<SiteName>/reconnect

If the KM fails to connect to the configured Delivery Controller with an Access Denied error (Status parameter with value 3=Logon Failed), it does not try to reconnect to the Delivery Controller. This is done to avoid account lock-out issues. In this case, provide the necessary permissions to the configured user account and set this variable to 1, so that KM tries to reconnect to the Delivery Controller.

 

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