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This topic provides information on how to analyze and troubleshoot problems that you might experience when using BMC TrueSight Operations Management Report Engine for synthetic reports:

Issue: For a Location Comparative report, if a location does not have many days with Availability or Performance data, the mouse-over value may display an incorrect location name.

Workaround: To resolve this issue, increase the timespan of the report in a way to have more days with metric data. The recommend guideline is to have more days with data than the number of locations, that is, if a report displays 10 locations, it should report a timeframe of 11 days, or more, that have metric data.

 

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