System requirements for the Capacity Agent
This topic provides hardware requirements and supported operating systems for the Capacity Agent.
Gateway Server and Capacity Agent compatibility
The Gateway Server supports all versions of the Capacity Agents that are earlier than or same as the Gateway Server version.
When you apply Cumulative Hotfix 10 or later on Patch 1 (20.02.01) of TrueSight Capacity Optimization 20.02, the Gateway Server supports versions of the Capacity Agent that are later than the Gateway Server version.
Hardware requirements
The following table describes the hardware requirements for the Capacity Agent.
| Operating system | Disk space required for | ||
|---|---|---|---|
| Agent installation | Daily data collection | Historical data | |
| Windows, UNIX, and Linux | 300 MB | 1 or 2 GB based on the number of processes, file systems, disks, and network interfaces in the system | Depends on the size and the configuration of your system. For information about estimating the disk size for storing historical data, see Estimating the disk space on the Agent system for historical data. |
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Supported operating systems
The following operating systems are supported for the Capacity Agent installation:
Operating system | Supported version | Architecture and notes |
|---|---|---|
| AIX | 7.1 and 7.2 | 64-bit hardware, 64-bit kernel, POWER8, POWER9, POWER10 |
CentOS | 6.8 and later |
|
| 7.5 and later | x86_64 | |
| 8.0 | x86_64 | |
Citrix Xen | 6.5 | x86_64 |
HP-UX | 11i (B11.31) | 64-bit, PA-RISC |
11iv3 (B11.31) | Itanium | |
| HP-IVM | 3.5 | HP Integrity Virtual Machines Manager |
Red Hat Enterprise Linux | 6.8 and later |
|
7.5 and later |
| |
8.0 and later |
| |
Oracle Linux | 6.8 and later |
|
| 7.5 and later | x86_64 (including UEK) | |
| 8.0 | x86_64 (including UEK) | |
Oracle Solaris | 11.0 and later | 64-bit SPARC, x86_64 For Oracle Solaris Sparc servers, the installation of Capacity Agents is supported on global zones and kernel zones. |
| SUSE Linux Enterprise Server | 12 SP2 and later | x86_64 |
| 15, 15 SP1 | x86_64 | |
| Microsoft Windows for Servers | 2012 (including core server) | x86_64 |
2012 R2 (including core server) | x86_64 | |
2016 (including core server) | x86_64 | |
| 2019 (including core server) | x86_64 | |
| Microsoft Windows | 10 | x86_64 |
| Microsoft Hyper-V Server | 2012 | x86_64 |
| 2012 R2 | x86_64 | |
| 2016 | x86_64 | |
| 2019 | x86_64 | |
| Ubuntu | 16.04 LTS | EM64T (x86_64) |
| 18.04 LTS | EM64T (x86_64) | |
| Oracle VM Server | 3.3 and later | x86_64 |
| RHEV | 4.0 and later | x86_64 |
Patch requirements for the operating system
| Patch for | Package name | Details |
|---|---|---|
| Solaris | For Solaris 11:
To verify that these packages are installed, run the following command: > pkginfo | grep SUNWpool |
Supported platforms for a Docker host
The following Linux systems are supported for running the Agent on a Docker host:
- Red Hat Enterprise Linux
- Ubuntu
- CentOS
Other requirements
- On UNIX and Linux systems, ensure that at least 2 MB of free space is reserved for the
/etcfile system on all the managed systems, and you have the execute (x) permission for the/etcdirectory. - Create the agent history and daily data collection repositories on a local file system.
- If you want to use remote data repositories on a UNIX network file system, ensure that the rpc.lockd and rpc.statd NFS lock manager daemons run on both the client and server computers.
- Ensure that semaphores and shared memory segments are configured on the managed systems where Capacity Agents are installed. For information about configuring the shared memory and semaphores, see Configuring the shared memory and semaphores.
Virus scan settings
To avoid unnecessary CPU cycle consumption, BMC strongly recommends configuring the virus scan software to exclude scanning *.lox and *.udr files and any of the following directories:
best1_collect_home\bgs\monitor\logbest1_collect_home\history%BEST1_HOME%\history
The path of the best1_collect_home directory can be C:\Program Files\BMC Software\Patrol3\BEST1\<product_version> or similar.
Comments
AIX 7.1 and 7.2 supported only for Agent.
Aix 7.3 is a new platform, that we will not backport, but will support in the next release. The old GWS will be compatible with new agents.
Please change the doc details.
Thank you for your comment, Snehal.
Since you have added the same comment in the internal doc space, closing this duplicate comment.
Thanks,
Shweta
I believe we lost the comment that 20.02 GWS can process data from newer agent versions. However, it requires a 20.02 CHF 10 to address issue https://jira.bmc.com/browse/DRCOZ-28919 https://jira.bmc.com/browse/DRCOZ-28927 Modify message Analyze generates if processing data from agents newer than itself
Thanks for bringing this to our attention, Dima!
We have added the info back to the topic.
Regards,
Manisha
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