Maintenance outage for upgrade on Sunday, September 22

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Maintenance outage for upgrade on Sunday, September 22

This site, docs.bmc.com, will be inaccessible for two hours starting at 8 AM CDT, Sunday, September 22, for a platform upgrade.

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After completing the Presentation Server installation with the installation wizard, or through a silent installation, you can verify that the Presentation Server was installed and is operating. 

Click the Verifying Presentation Server 10.7 installation tab to view the corresponding procedure.

    Verifying the Presentation Server 10.5 installation

    The following sections provide instructions to verify the installation of Presentation Server 10.5:

    To verify the Presentation Server installation

    After the Presentation Server installation is finished, open and view the Presentation Server installation log through the Maintenance Tool utility. You can run the Presentation Server Maintenance tool in a graphical user interface or from the command line.

    • If there are no errors or warnings, the Presentation Server was successfully installed.
    • If there are errors or warnings, resolve the issues, uninstall the Presentation Server, and then reinstall the Presentation Server.

    To verify that the you can access the Presentation Server, enter the the following URL in your browser:

    https://<hostname>

    where <hostname> is the hose where you installed the Presentation Server.

    Ensure that your browser can resolve the host name and and there are no firewall issues that prevent you from accessing the Presentation Server from your browser.

    To verify the Presentation Server operation

    To verify that the Presentation Server is operating, navigate to the (WindowsTrueSightPServer\truesightpserver\bin or (LinuxTrueSightPServer/truesightpserver/bin directory and enter the following command:

    (Windows) tssh server status

    (Linux) ./tssh server status

    A list of Presentation Server processes is displayed that is similar to the following sample:

    Process status
    ================================
    Core Server     Running (13176)
    Index Server    Running (11028)
    Database Server Running (6052)

    In the high-availability mode, the secondary server details are also displayed similar to the following sample:

    Process status
    ================================
    Core Server     Running (xxxxx)
    Index Server    Running (xxxxx)
    Database Server Running (xxxx)

    If errors occur, restart the Presentation Server by running the following command:

    tssh server start

    Note

    On Linux computers, add & at the end of the tssh server start command so that the process runs in the background and you can continue to use the shell.

    If error conditions persist, contact BMC Customer Support for assistance.

    Verifying the Presentation Server 10.7 installation

    The following sections provide instructions to verify the installation of Presentation Server 10.7:

    To verify the TrueSight Presentation Server installation

    After the TrueSight Presentation Server installation is finished, open and view the TrueSight Presentation Server installation log through the Maintenance Tool utility. You can run the Presentation Server Maintenance tool in a graphical user interface or from the command line.

    • If there are no errors or warnings, the TrueSight Presentation Server was successfully installed.
    • If there are errors or warnings, resolve the issues, uninstall the TrueSight Presentation Server, and then reinstall it.

    To verify that the you can access the Presentation Server, enter the the following URL in your browser:

    https://<hostname>

    where <hostname> is the hose where you installed the Presentation Server.

    Ensure that your browser can resolve the host name and and there are no firewall issues that prevent you from accessing the Presentation Server from your browser.

    To verify the TrueSight Presentation Server operation

    To verify that the TrueSight Presentation Server is operating, navigate to the (WindowsTrueSightPServer\truesightpserver\bin or (LinuxTrueSightPServer/truesightpserver/bin directory and enter the following command:

    (Windows) tssh server status

    (Linux) ./tssh server status

    A list of Presentation Server processes is displayed that is similar to the following sample:

    Process status
    ================================
    Core Server     Running (13176)
    Index Server    Running (11028)
    Database Server Running (6052)

    In the high-availability mode, the secondary server details are also displayed similar to the following sample:

    Process status
    ================================
    Core Server     Running (xxxxx)
    Index Server    Running (xxxxx)
    Database Server Running (xxxx)

    If errors occur, restart the Presentation Server by running the following command:

    tssh server start

    Note

    On Linux computers, add & at the end of the tssh server start command so that the process runs in the background and you can continue to use the shell.

    If error conditions persist, contact BMC Customer Support for assistance.

     

    Where to go next

    Register Atrium Single Sign-On with the Presentation Server. If you have already registered Atrium Single Sign-On with the Presentation Server, then Add the Capacity Optimization component on the Presentation Server.