The installation program for the Capacity Agents supports direct upgrades from the latest three versions of the product. To upgrade from earlier versions of the product requires that you perform a phased upgrade approach, as shown in the following illustration:
The following diagrams provide a high-level overview of the end-to-end upgrade process. Each step in the process also includes a link to the corresponding documentation.
Recommended upgrade process for small/medium environment
Recommended upgrade process for medium/large environment
The following processes correspond to the operating system of the Capacity Agent system.
The silent upgrade process for the Capacity Agents mirrors the silent-mode installation process for this component on Windows and Linux and UNIX computers.