This topic contains information about how to contact Customer Support and the support status for this and other releases.
Contacting Customer Support
If you have problems with or questions about a BMC product, or for the latest support policies, go to Support Central. You can search the Knowledge Base for help with an issue or download products and maintenance.
If you do not have access to the web and you are in the United States or Canada, contact BMC Support at 800 537 1813. Outside the United States or Canada, select your country at Contact BMC to view local Support Contacts.
For information about changes in BMC TrueSight Capacity Optimization in terms of level of support for both managed platforms and components of the BMC TrueSight Capacity Optimization infrastructure, see Dropped platform support.