This section focuses on addressing the needs of customers who are trying to get their data into BMC Dashboards for BSM. It does this by providing a high-level overview of the capabilities in the Pod Builder Tool, then utilizing the following two case studies to showcase these capabilities.
Case study 1: Building pods from simple schemas and data. Calbro Services, a typical customer, utilizes the Pod Builder to develop a custom dashboard that shows all of their critical business services, including in-context metrics and KPIs showing associated planning and financial metrics.
Case study 2: Building pods from the BMC Remedy AR System Server database. Calbro Services uses BMC Remedy AR System Server in their environment and wants to develop a dashboard that allows them to see all of their incidents by assigned group.