Volume Report

Volume Report displays a horizontal, stacked bar chart that represents the total number of requests in the completed, problem, hold, and canceled states for each application for a specified period. When you select any filter, the report is generated automatically for all the applications that you are managing and all the requests created for those applications.

Each bar in the chart represents all the requests in a particular application, and each colored section of a bar represents the requests in a particular state: completed, problem, hold, or canceled. You can click a particular color (state) on the bar to display a table of all the requests in that particular state at the bottom of the chart. This table provides request details, such as the application that it serves, the environment that it uses, the associated steps, the user who created the request, the release details, and so on. You can click a row of this table to display the Requests tab, from which you can export the displayed details from the table to a .csv file and save it (click the Export to csv link at the top of the table).

5.0.03.005 and earlier You can also save the chart in various formats, such as .png, .jpg, and .pdf.

You can also set filters to view the information for various environments and processes.

The following figure shows a sample Volume report with the details table and the save options:

Volume Report sample

_{(Click the image to expand it)}

To generate Volume Report

1. On the Reports menu, click Process.
2. Click Volume Report on the right.
   5.0.04 and earlier By default, a chart is displayed that shows all the started requests for all the applications that you are managing.

3. (Optional for version 5.0.04 and earlier.) Click Open Filters. 

   The following table lists all the filter options that you can use to customize your report.

   Filter	Description
   Filter by Date	Set the date range by using the date-picker available with the From and To options, and then click Set. (Applicable for version 5.0.03.003 and later) You can view data only up to the number of days in the past that is set in the Allowed Range field on the General page. By default, the To field is populated with the current date and the From field is populated with the current date minus the value you enter in the Allowed Range field. If this field is set to 0, there is no restriction on the number of days for which you can view data.
   Application	Click the add link, choose from a list of applications that you are managing, and then click done. To modify your selection, click the edit link under Application, make your changes, and then click done.
   Environment	Click the add link to choose from the list of environments in use by the applications, and then click done. To modify the number of environments that you selected, click the edit link under Environment, and then click done.
   Processes	Under Processes, click the add link, to choose from a list of processes that you might have created and then click done. To modify the number of processes that you selected, click the edit link under Processes, and then click done.

   To clear all the filters that you set, click Clear Filter.

4. Click Close Filter to collapse the filter panel.

5. 5.0.03.005 and earlier

    (Optional) To print the chart or save it in one of various formats, right-click it and select one of the following options as appropriate:

   • Print Chart: Prints the chart
   • Save as JPEG Image: Converts the image and displays the Save button. Click to save the .jpg file.
   • Save as PNG Image: Converts the image and displays the Save button. Click to save the .png file.
   • Save as PDF: Converts the image and displays the Save button. Click to save the .pdf file.