Automation steps fail with error: require: cannot load such file -- hudson-remote-api

When using BMC Release Process Management application in a cluster mode, sometimes automation steps that use alternate Ruby interpreter fail to run and the following error is displayed:

require': cannot load such file -- hudson-remote-api (LoadError)

This issue occurs when the hudson-remote-api gem is missing from the alternate ruby interpreter. 

To resolve this issue, verify whether the hudson-remote-api gem is installed. If not, you must install the hudson-remote-api gem. 

To verify the list of gems installed on the alternate Ruby and install the missing gems, see Installing-alternate-Ruby-interpreter.


 

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