When using BMC Release Process Management application in a cluster mode, sometimes automation steps that use alternate Ruby interpreter fail to run and the following error is displayed:
require': cannot load such file -- hudson-remote-api (LoadError)
This issue occurs when the h
udson-remote-api
gem is missing from the alternate ruby interpreter.
To resolve this issue, verify whether the h
udson-remote-api
gem is installed. If not, you must install the h
udson-remote-api
gem.
To verify the list of gems installed on the alternate Ruby and install the missing gems, see Installing alternate Ruby interpreter.