Working with logs
This section provides information about using the log files to troubleshoot the installation failure.
Topic | Description |
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Log file locations | This topic provides the locations of different types of log files created for each component in the BMC Remedy IT Service Management (ITSM) Suite. |
Contents of the log files | This topic provides the following information about log files:
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Collecting logs, diagnostics and performing system health check using the Maintenance Tool | This topic provides links to information on the maintenance tool of each component of the BMC Remedy ITSM Suite. By using the maintenance tool, you can perform the following tasks:
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Troubleshooting an installation by using the log files | This topic provides a general method for troubleshooting an installation failure. |
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