Upgrading BMC Service Level Management
After you upgrade BMC Service Request Management, upgrade BMC Service Level Management.
Before you begin
Perform the Pre-upgrade procedures for BMC Service Level Management.
BMC Service Level Management upgrade process
- If you are already on BMC Service Level Management version 18.05 or later, apply the deployment package to upgrade applications.
- If you are using BMC Service Level Management version prior to 18.05, perform the following:
- Use one of the following methods to upgrade to 18.05.
- Complete the upgrade process for BMC Remedy Service Level Management.
- After completing the upgrade of all applications, apply the deployment package to upgrade applications to the latest version.
- Use one of the following methods to upgrade to 18.05.
- You must rebuild data sources and SVTs after the upgrade. For more information,
Rebuilding data sources
.
Where to go from here
| Next task | After completing the upgrade of all applications, apply the deployment package to upgrade all applications. |
|---|---|
| Up to process | When you have finished upgrading the applications, return to the appropriate upgrade process: |
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