SAP BusinessObjects Enterprise Error Messages

Error message

The CMS Credentials coupled with the BusinessObjects SDK path, did not result in a successful connection to the Business Objects server

This message appears when the report engine is unable to find the proper SAP BusinessObjects Hostname and the report engine installation is not allowed to install the universe.
To avoid this error, Enter SAP BusinessObjects hostname in the report engine host file.

Error message

1205687 - "Error 1904" during installation of Client tools BusinessObjects Enterprise XI Release 2
Symptom"
"Error 1904.  Module C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\ExportSDK.dll failed to register.  HRESULT -1073741819.  Contact your support personnel" installation client tools.
Error 1904.  Module C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\importent6.dll failed to register.  HRESULT -1073741819.  Contact your support personnel."

This message occurs because the DLL files belonging to the import wizard did not register.

To resolve

1. Click Ignore.
2. Complete the installation.
3. Register the DLL files manually. You must be logged in with an administrator account.
   1. Perform a search for the DLL file in Windows Explorer. For example, importent6.dll.
   2. Click Start > Run.
   3. Type in regsvr32, including a trailing space.
   4. Adjust the windows sizes so that both windows can be seen.

   5. Drag the DLL file from Windows Explorer to the Run dialog box.
      The text field in the dialog box should contain regsvr32and the path to the DLL file.

      Example

      regsvr32 "C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\importent6.dll".

      The quotation marks are necessary because of the spaces in the path.

4. Repeat steps d and e for any other DLL files that need to be registered.

Resolving possible errors with regsvr32 application:

If you are getting errors when performing regsvr32 through the run command, the path might be too long. Open a command prompt, navigate to the directory which contains the DLL files (using the cd command) and execute regsvr32 <dll name>.

cd C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86
Press Enter
regsvr32 importent6.dll

To unregister a DLL, use the same steps as above, this time type in regsvr32 /u <path to the .dll file> in the Run dialog box.