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BMC Client Management 12.6 ... Installing Installing BMC Client Management on-premises Preparing for installation

Downloading the installation files

This topic explains how to obtain the files that you need for installation from the BMC Electronic Product Distribution (EPD) site.

Downloading the files

The BMC Client Management installation program includes the latest service packs and patches. When new service packs and patches are released for BMC Client Management 12.6, you need to perform an upgrade of the product to apply the latest changes. You can find information about available service packs and patches under Release notes and notices.

  1. Create a directory in which to place the downloaded files.

    Note

    On Microsoft Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image should not be in a directory deeper than two levels into the directory structure.
  2. Download the required installer files from  BMC Client Management, 12.6.00 Open link
  3. The Product tab lists the Full and Update installer files.
  4. Click a file to download now by HTTP or select multiple files to download through a customized FTP link.

Where to go from here

Carefully review the system requirements listed in the Planning topic for your platform. You must perform these tasks before you launch the installation program.

For installation instructions, see Installing BMC Client Management on-premises or Upgrading on site .

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Last modified by Darshana Bhangare on Nov 19, 2019

Comments

  1. Tom Murphy

    Invalid Entitlement Product not found in your profile. If you have a support contract and PIN to add, please click here For further assistance, please contact the Global Contact Center via CHAT or email at customer_care@bmc.com

    Sep 13, 2019 08:51
    1. Darshana Bhangare

      Hi, please login with your support ID to access the EPD link.

      Jun 18, 2020 04:38
  2. Sam Exel

    Where is the full installer? I only see update files? Why is this so convoluted?

    Aug 03, 2020 11:00
    1. Darshana Bhangare

      Hi,

      The full installer is available on EPD. https://webepd.bmc.com/ddl/cv/LP/325930/365206?fltk_=VTH1iwPCxfU%3D

      Please login with your support ID to access the EPD link.

      Aug 03, 2020 11:33
    1. Steven Gibbs

      the most current release is 12.9.0.3. Not sure how you are landing in the 12.6 docs. Just want to make sure you get the full installer for the version you need.

      Aug 03, 2020 11:46

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