The BMC Atrium Orchestrator Operator Control Panel application might have trouble connecting to a grid, display error messages, or have workflows that end in a failed condition.
This section contains the following topics:
The Operator Control Panel service has its own log file named aoocp.log.
You will find the aoocp.log in the tomcat/logs directory on the BMC Atrium Orchestrator peer where the Operator Control Panel service is installed.
After the initial installation, the aoocp.log file is set by default to log Operator Control Panel interactions at the Debug level. To reduce the amount of information being written to this file, the administrator can edit the log4j.properties file to reduce the logging level. The log4j.properties file is located in the tomcat/webapps/baoocp/WEB-INF/classes directory on the peer where the Operator Control Panel service is installed. Changing lines 2 thru 5 to use the value INFO (as shown in the next example) will reduce the logging level of logging of the aoocp.log file.
log4j.defaultInitOverride = false log4j.rootLogger=INFO, aoocp log4j.logger.com.bmc.ao=INFO log4j.logger.com.bmc.rba=INFO log4j.logger.com.realops=INFO log4j.appender.aoocp=org.apache.log4j.RollingFileAppender log4j.appender.aoocp.File=${catalina.home}/logs/aoocp.log log4j.appender.aoocp.MaxFileSize=10MB log4j.appender.aoocp.MaxBackupIndex=20 log4j.appender.aoocp.layout=org.apache.log4j.PatternLayout log4j.appender.aoocp.layout.ConversionPattern=%d [%t] %-5p %c - %m%n
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Robin Elliott
We need to have the following text added to this page after the 4 trouble shooting links.
OCP Log File Location
The Operator Control Panel service has its own log file named aoocp.log. The file can be located in the "tomcat\logs" folder on the Atrium Orchestrator Peer where the Operator Control Panel service is installed.
OCP Log File Configuration
By default after the initial installation the aoocp.log file is setup to log OCP interactions at a Debug level. To reduce the amount of information being written to this file the administrator can edit the log4j.properties file located in the "tomcat\webapps\baoocp\WEB-INF\classes" folder on the Atrium Orchestrator Peer where the Operator Control Panel service is installed. Changing lines 2 thru 5 to use the value INFO as per the example file below will reduce the level of logging present in the aoocp.log file.
Dorothy Poole