Creating a new mapping

Before you begin

1. This scenario assumes that you created a new workflow that gathers customer information from the registration database and loads it to Customer Support's Remedy ITSM system.
2. From the BMC Atrium Orchestrator Development Studio activity palette, select the Integration Mapping activity and connect it to the end of the current workflow.

To create a new mapping

1. On the BMC Atrium Orchestrator Development Studio process canvas, double-click the Integration Mapping activity and select a target system.

   Note

   The options consist of the Remedy adapters enabled on this grid, but not the other system adapters enabled on the same grid.
   
   If BMC Atrium Orchestrator Development Studio is not connected to a grid, the login window appears.

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      Select the name of the adapter connected to a Remedy system.

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   Define the required inputs.
   

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   Column	Description
   Target field	Displays a list of all of the fields available for the form
   Required	Specifies if the target field is required
   Type	Indicates the attribute type. Sample values: Date/Time, Text
   Input value	Specifies the value for the input.

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      Define the required outputs.
      
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      Column	Description
      Source field	Displays a list of all of the fields available for the form
      Type	Indicates the attribute type. Sample values: Date/Time, Text
      Output context item	Specifies the context item. By default, the context item is the same name as the Source Field. You can display the context item Browser with a list of all available context items and select another context item, or create a new context item whose name is different than Source field.

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      Define a context item.
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