Creating a new mapping

The macro unmigrated-inline-wiki-markup from Confluence is no longer available.


Before you begin

  1. This scenario assumes that you created a new workflow that gathers customer information from the registration database and loads it to Customer Support's Remedy ITSM system.
  2. From the BMC Atrium Orchestrator Development Studio activity palette, select the Integration Mapping activity and connect it to the end of the current workflow.

To create a new mapping

  1. On the BMC Atrium Orchestrator Development Studio process canvas, double-click the Integration Mapping activity and select a target system. 

    Note

    The options consist of the Remedy adapters enabled on this grid, but not the other system adapters enabled on the same grid.

    If BMC Atrium Orchestrator Development Studio is not connected to a grid, the login window appears.

    The macro unmigrated-inline-wiki-markup from Confluence is no longer available.

  2. The macro unmigrated-inline-wiki-markup from Confluence is no longer available.

  3. The macro unmigrated-inline-wiki-markup from Confluence is no longer available.

  4. The macro unmigrated-inline-wiki-markup from Confluence is no longer available.

    The macro unmigrated-inline-wiki-markup from Confluence is no longer available.

    The macro unmigrated-inline-wiki-markup from Confluence is no longer available.

    The macro unmigrated-inline-wiki-markup from Confluence is no longer available.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*