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BMC

BMC AMI Ops Infrastructure 7.0

All versions
BMC AMI Ops Infrastructure (formerly known as MainView Infrastructure) is an architecture that provides product integration through an intercommunications technology. BMC AMI Ops Infrastructure integrates BMC AMI Ops products with a common framework across z/OS systems.
Notices
updated 25 Jan
This section provides information about what is new or changed in this space, including documentation updates. 

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Getting started

 

 

Planning

 

Best practices to establish a basic event management strategy

Installing

 

Information about installing and maintaining the product.

Customizing after installation

 

Post-installation product customization

Using BMC AMI Ops products

 

Working with BMC AMI Ops product interfaces

Using BMC AMI Ops threshold management

 

Working with BMC AMI Ops threshold management

Using Alarm Management

 

Working with Alarm Management

Using Alternate Access

 

Working with Alternate Access

Reference

 

Descriptions of library members, journal records, and log records

Administering

 

Security and system administration

Working with infrastructure

 

Management of shared mainframe components

Messages

 

Messages for BMC mainframe products:

  • BMC products for Db2
  • BMC products for IMS
  • Cost Optimization products
  • BMC AMI Ops products

Troubleshooting

 

Common issues
PDFs and videos

This topic provides access to PDFs and videos that support this product. It also explains how to create your own custom PDFs.

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Creating a custom PDF

If you are logged in, you can create a PDF from any topic in the space. Use the following procedure to create a PDF of either the current topic or multiple pages (a parent topic and its child topics):

  1. Go to the branch or topic for which you want to create a PDF.

  2. On the toolbar in the upper-right of the window,  clickand select Export to PDF:

    Important

    Although you can export to Microsoft Word, this portal is not optimized for Word exports. If you require an export in XML or HTML format, contact us Open link .

  3. In the Exporting PDF dialog box:

    • In the Template box, select one of the following PDF styles:
      • Simple to export a PDF with no cover, table of contents, or index 
        By default, the Simple template exports only the current page.
      • Standard to export a traditional PDF with a cover, table of contents, and index 
        By default, the Standard template exports the current page and its child pages.

      Example

      In this example, selecting This page and its children creates a PDF of all topics in the space's "Reference" section:

    • In the Export Scope box, select what you want to export:

      • Only this page to export the current page
      • This page and its children to export an entire section (current page and any child topics)

  4. Click Export.

For more information, see Help for BMC Online Technical Documentation Open link .

Videos

This section lists videos that supplement the text-based documentation.

 
This library offers Quick Courses related to BMC AMI Ops products:

 


FAQs and additional resources

This topic answers common questions and explains how to access additional resources, including BMC Support.

Frequently asked questions

This section answers frequently asked questions (FAQs) about the documentation portal.

 
The following are general questions about mainframe documentation:

  • How can I get a PDF of selected content in a space?

    If you are logged in, you can create a PDF from any page in the space, use the following procedure to create a PDF of either the current page or multiple pages (a parent topic and its child topics):

    1. Go to the branch or topic for which you want to create a PDF.

    2. On the toolbar in the upper-right of the window,  clickand select Export to PDF:

       

      Important

      Although you can export to Microsoft Word, this portal is not optimized for Word exports. If you require an export in XML or HTML format, contact us Open link .

    3. In the Exporting PDF dialog box:

      • In the Template box, select one of the following PDF styles:
        • Simple to export a PDF with no cover, table of contents, or index 
          By default, the Simple template exports only the current page.
        • Standard to export a traditional PDF with a cover, table of contents, and index 
          By default, the Standard template exports the current page and its child pages.

        Example

        In this example, selecting This page and its children creates a PDF of all topics in the space's "Reference" section:

      • In the Export Scope box, select what you want to export:

        • Only this page to export the current page
        • This page and its children to export an entire section (current page and any child topics)

    4. Click Export.

    For more information, see Help for BMC Online Technical Documentation Open link .

  • Where can I get documentation for all BMC mainframe products?

    Go to the docs.bmc.com main dashboard and click the name of a specific product area, or click here to go directly to the list of all products.

    Important

    If you're looking for the Control-M mainframe documentation, click the Control-M box on the dashboard, or click here to go directly to the Control-M space.

Additional resources

The following BMC sites are external to this portal and provide information that you might find helpful:

Support information

The following questions offer information about BMC Support:

  • How can I contact BMC Support?

    If you have problems with or questions about a BMC product, or for the latest support policies, go to Support Central Open link . You can search the Knowledge Base for help with an issue or download products and maintenance.

    If you do not have access to the web and you are in the United States or Canada, contact BMC Support at 800 537 1813. Outside the United States or Canada, select your country at Contact BMC to view local Support Contacts.

  • How can I check a product version's support status?

    You can find the support status for specific product versions on Support Central Open link . Selecting a product from the “Product Catalog” shows:

    • All versions of the product and their current support levels (full or limited)

    • Dates on which support ends

    You can also find information about the latest support policies on Support Central.

  • Where can I get the security certificates required to transfer files to BMC Support?

    BMC Support requires a security certificate when you are using the File Transfer Protocol Secure (FTPS) method to send files to BMC Support. The Secure File Transfer User Guide for BMC Customers Open link explains how to use the certificate.

    The following table includes the security certificate:

    CertificateValidity
    DigiCert Global Root G2Effective from April 6, 2021, until further notice

Related topics

PDFs and videos


 

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Last modified by Tejas Andhare on Jun 15, 2023

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