You configure an adapter in BMC Atrium Orchestrator Grid Manager. The configuration provides information about how the adapter interacts with CA Service Desk. Although each adapter must have a unique name, you can create multiple adapters with the same adapter type to allow for different configuration properties.
The form view provides an easy-to-use interface for configuring adapters. The form view prevents errors that might occur when you copy the configuration XML from the adapter documentation into the UI during configuration. You can switch to the XML view to configure those elements and attributes that are not available as fields or to configure all the elements and attributes using XML only. However, after you switch to the XML view and save the configuration in the XML from that view, you cannot thereafter use the form view for modifying that configuration.
Note
The default name for the actor adapter is CASDActor.
Note
Switching to the XML view means that you cannot thereafter use the form view for modifying that configuration.
Note
If the default value for an optional element is acceptable, omit the element. Do not include empty elements.
The following table describes the configuration elements for the actor adapter:
Node elements required for configuring the actor adapter
UI label |
Element |
Definition |
Required |
---|---|---|---|
|
|
Is a container element for all other elements |
Yes |
Soap Url |
|
Specifies the URL for the remote SOAP service
|
Conditional; required if |
Target |
|
Specifies the host name or IP address of the server where CA Service Desk is installed |
Conditional; required if |
User Name |
|
Specifies the user name for the CA Service Desk server authentication |
No |
Password |
|
Specifies the password that corresponds to the user name |
No |
Encryption Type |
|
Indicates whether the password specified is encrypted |
No |
Port |
|
Specifies the communication port for the CA Service Desk application |
No |
Protocol |
|
Specifies the communication protocol for the CA Service Desk application |
No |
Install Certificate |
|
Specifies whether to install security certificates automatically |
No |
Allow Unsigned Certificate |
|
Specifies whether to allow unsigned certificates from trusted zones |
No |
Passphrase |
|
Specifies the password to the keystore file (cacerts) local to the BMC Atrium Orchestrator peer Warning
Verify the cacerts passphrase by using the following command in UNIX or Linux: |
No |
XML sample for configuring the actor adapter by using empty configuration
<config> </config>
Note
You can configure the actor adapter by using empty configuration when you are defining a dynamic target in the adapter request.
XML sample for configuring the actor adapter for HTTP communication
<config> <user-name>username</use-rname> <password>password</password> <target>172.11.11.111</target> <port>8080</port> <protocol>http</protocol> </config>
XML sample for configuring the actor adapter for HTTPS communication
<config> <target>machine.domain.com</target> <user-name>username</user-name> <password>password</password> <port>8443</port> <protocol>https</protocol> <use-ssl-certificate>true</use-ssl-certificate> <allow-unsigned-certificate>true</allow-unsigned-certificate> <install-certificate>true</install-certificate> <passphrase>changeit</passphrase> </config>
XML sample for Base64 configuration
<config> <user-name>username</use-rname> <password encryption-type="Base64">cGFzc3dvcmQ=</password> <target>172.11.11.111</target> <port>8080</port> </config>