System requirements

This topic provides the system requirements for BMC Application Diagnostics components.

BMC Application Diagnostics Server (Portal and Collector) system requirements

Supported operating systems

• Windows 2008 R2 SP2 64-bit
• Windows Server 2012 R2 Datacenter 64-bit
• Red Hat Linux 5.9 64-bit
• Red Hat Linux 5.10 64-bit
• Red Hat Linux 6.4 64-bit
• SUSE Linux 11.3 64-bit

BMC Application Diagnostics no longer supports SUSE Linux 10.4 because of an upgrade to MySQL 5.6.14. For information about MySQL support, see Supported Platforms: MySQL Database .

Database requirements

During BMC Application Diagnostics Server installation, you install a MySQL database locally on the same computer as the BMC Application Diagnostics Portal and Collector host. You cannot connect to a remote database.

Required resources

Ensure that you have sufficient resources for the optimum performance of the size of your deployment.

BMC Application Diagnostics Server resources for different deployment sizes

^{* Divide the required disk size between the number of collectors: <diskSize> / <numberOfCollectors>}

Default Server communication ports

The following table lists the default port numbers used by the BMC Application Diagnostics Server components. The listed port numbers are the default values that you can change during installation, or change in the properties files after installation (requires restart of the service). Ensure that you can access the ports.

Default port numbers for Server communication

BMC Application Diagnostics Agent for Java system requirements

Java requirements

• The computer on which you are installing the BMC Application Diagnostics Agent for Java must have Java already installed in order for the BMC Application Diagnostics Agent installation script to run correctly.
• Ensure that the JAVA_HOME environment variable is configured with Java 1.6 or later.

Supported application servers

The following application servers have been tested and certified in BMC's test environment. Only those application servers with Java 1.6 or later are supported.

Supported application servers for BMC Application Diagnostics Agent for Java

BMC Application Diagnostics Agent for .NET system requirements

Supported .NET Frameworks

• .NET Framework 2.0
• .NET Framework 3.5
• .NET Framework 4.0
• .NET Framework 4.5

Supported operating systems

• Windows 7 32/64-bit
• Windows 2008 32/64-bit
• Windows 2008 R2 64-bit
• Windows Server 2012

Supported versions of Internet Information Services (IIS)

• IIS 7.0
• IIS 7.5

BMC Application Performance Management Console browser compatibility

You can access the user interface through the BMC Application Performance Management Console with the following combinations of operating systems and web browsers. For hardware and software requirements for the console environment, see Preinstallation analysis for the BMC Application Performance Management Console.

Compatible web browsers and operating systems for the Console

Browser → Operating system ↓	Microsoft Internet Explorer 9	Microsoft Internet Explorer 8	Mozilla Firefox1	Google Chrome1	Apple Safari1
Mac OS X
Microsoft Windows 7
Microsoft Windows XP
Linux Ubuntu 10.04 LTS

To correctly load current data for BMC Application Diagnostics in Microsoft Internet Explorer 8, use the following browser configuration, based on the default settings:

1. From the Internet Explorer Tools menu, select Internet Options.
2. On the Advanced tab, scroll to the Security list.
3. Select Do not save encrypted pages to disk.
4. Clear Enable DOM Storage.
5. Select Use SSL 2.0.
6. Clear Use SSL 3.0.
7. Click OK.