BMC Application Performance Management as a Service combines BMC End User Experience Management as a Service, BMC Application Diagnostics as a Service, and information delivered from the Akamai Intelligent Platform to provide end-to-end performance monitoring. The following illustration depicts the physical location of these components. For more detailed information that describes how you can implement these services in your environment, see Cloud Probe deployment use cases.
Overview of tenant and provider architectures
The following table describes the functions of each component in the delivery of BMC Application Performance Management as a Service.
No. | Component | Function | Installed location |
|---|---|---|---|
| 1 | Collection devices | Leverages a passive data tap on the web application delivery network. The data tap can be configured as a span, mirror, or any other packet replication device or protocol that enables the traffic to be monitored. The illustration in this topic depicts the Real User Cloud Probe as the client collector, but you could also use the Real User Monitor. For information about how to implement client collector options, see Cloud Probe deployment use cases. | Tenant |
| 2 | Application Diagnostics Agent | Resides on the Java or .NET application web server. The BMC Application Diagnostics Agent monitors and collects information about each web application. | Tenant |
| 3 | Akamai Edge Connect | Provides transactional information about network timing, content, and page sizing for all user transactions. The service is supported on an HTTP or HTTPS post file protocol. | Tenant |
| 4 | Real User Analyzer | Processes data acquired by the Client Collector. | Provider |
| 5 | Application Diagnostics Server | Communicates with the BMC Application Diagnostics Agent in the tenant environment, stores information acquired by the BMC Application Diagnostics Agent, and processes the BMC Application Diagnostics functions. This component comprises the BMC Application Diagnostics Collector and the BMC Application Diagnostics Portal. | Provider |
| 6 | Real User Collector | Receives the data feed from Akamai Edge Connect and collection devices. | Provider |
| 7 | Application Management Console | Provides unified management of all system components, including the hosted Real User Analyzer, the Real User Collectors, and the Applications Diagnostics Server. | Provider |
Related topics
Cloud Probe deployment use cases
BMC Application Performance Management as a Service overview
End-to-end process for BMC End User Experience Management as a Service tenant users
BMC Real End User Experience Monitoring overview
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