After completing the Presentation Server installation with the installation wizard or, or through the silent installation, you can verify that the Presentation Server was installed and is operating.
After the Presentation Server installation is finished, open and view the Presentation Server installation log through the Maintenance Tool utility:
You can run the Presentation Server Maintenance tool in a graphical user interface or from the command line.
TrueSightPServerMaintenanceTool.cmd
with the -silent
option.TrueSightPServerMaintenanceTool.sh
with the -silent
option.If there are no errors or warnings, the Presentation Server was successfully installed.
If there are errors or warnings, resolve the issues, uninstall the Presentation Server, and then reinstall the Presentation Server.
To verify that the Presentation Server is operating, perform the following:
(Windows)
tssh server status
(Linux)
./tssh server status
A list of Presentation Server processes is displayed that is similar to the following sample:
Process status
================================
Core Server Running (13176)
Index Server Running (11028)
Database Server Running (6052)
If errors occur, restart the Presentation Server by running the following command:
tssh server start
Note
On Linux computers, add &
at the end of the tssh server start
command so that the process runs in the background and you can continue to use the shell.
If error conditions persist, contact BMC Customer Support for assistance.
Troubleshooting the installation, migration, or upgrade
Viewing installation and uninstallation log files
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Alexandre Boyer
Manisha Moon
Alexandre Boyer