Preparing to upgrade TrueSight Operations Management solution

Upgrading the TrueSight Operations Management solution requires you to complete various preupgrade tasks. You can download the upgrade files from the BMC Electronic Product Distribution (EPD) site. 

Reviewing the tuning parameters

Review the tuning parameters of the components that you want to upgrade:

To review tuning parameters of...See...

TrueSight Presentation Server

Performance tuning recommendations for the Presentation Server Open link

TrueSight Infrastructure Management

Tuning the Infrastructure Management database for performance Open link

Performance tuning recommendations for data and event management Open link

PATROL Agent

Performance benchmarks and tuning for a PATROL Agent Open link

TrueSight App Visibility Manager

Sizing App Visibility Manager and Synthetic TEA Agent components Open link

BMC Real End User Experience Monitoring Software Edition

Sizing Real User Analyzer instances Open link

Sizing Real User Collector instances Open link

TrueSight IT Data Analytics

Indicators for scaling Open link

Variables that impact product performance Open link

Sizing drivers and their impact Open link


Preparing for upgrade

The following topics will help you prepare for the installation of the individual components:

TrueSight Presentation Server

Preparing to upgrade the Presentation Server

TrueSight Infrastructure Management

Preparing to upgrade Infrastructure Management

TrueSight App Visibility Manager

Preparing to upgrade the App Visibility Server and checking compatibility

Real End User Experience Monitoring

Preparing to upgrade the Real End User Experience Monitoring Software Edition components

Note

BMC Real End User Experience Monitoring Software Edition version 11.0.00.002 is the latest version of the component and is compatible with TrueSight Operations Management versions 11.3.01 and later.

TrueSight IT Data Analytics

Preparing to upgrade TrueSight IT Data Analytics

Where to go from here

After completing the pre-upgrade tasks, you can begin upgrading the TrueSight components.

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Comments

  1. Swarna M

    It looks like under 'Reviewing the tuning parameters', TrueSight Infrastructure Management' has same instruction twice. Is it supposed to be? or should it have different link but same link got pasted twice by mistake?

    Tuning the Infrastructure Management database for performance Performance tuning recommendations for data and event management Tuning the Infrastructure Management database for performance

    Regards Swarna

    Nov 05, 2020 09:12
    1. Harihara Subramanian

      Hi Swarna M,

      Yes, it was repeated. Thanks for sharing your observations. I have removed the duplicate entry.

      Nov 17, 2020 03:37
  2. Anjan Chakraborty

    Seems Preparing for the Presentation Server upgrade link is not working. Can someone check please?

    Jan 15, 2021 07:45
    1. Harihara Subramanian

      Hi Anjan Chakraborty,

      It works fine. Can you check again and let us know?


      Thanks,

      Hari

      Jan 19, 2021 06:40