AMIGO checklist for TrueSight Operations Management
The Assisted MIGration Offering (AMIGO) checklist provides the steps needed to install/upgrade TrueSight Presentation Server, Remedy Single Sign On, TrueSight Infrastructure Management, and the Integration Service Node.
The checklist is comprised of material gathered from multiple resources, such as documentation, knowledge articles, webinars, and feedback from other customers. The result is a definitive list of steps needed to efficiently and successfully install/upgrade TrueSight.
- See Supported upgrade paths for TrueSight Operations Management
- What can and can not be migrated from BPPM 9.6 FP2/TrueSight 10.7 FP3: BPPM Functionality Migration to TSOM 11.3.04
- ProactiveNet Customers! Must Migrate to new hardware.
- For versions older than 9.6 Please upgrade to 9.6: https://docs.bmc.com/docs/display/public/proactivenet96/Upgrading
- Apply 9.6 Fix Pack 2: https://docs.bmc.com/docs/display/public/proactivenet96/9.6.00.002%3A+Fix+Pack+2
- Now you can Migrate from BMC ProactiveNet to TrueSight Infrastructure Management
- TrueSight Infrastructure Management Customers: Can upgrade using the existing hardware provided sizing requirements are met or Migrate to new hardware.
- Previous versions of TrueSight 10.x must be upgraded to at least 10.7 FP 3 before upgrading to 11.3.04
- Upgrading to 10.7.00: Upgrade process overview for the TrueSight Operations Management solution
- Apply 10.7 FP3: 10.7.00.003: Fix Pack 3
- Now you can Upgrade to TrueSight 11.3.04 using the information in the TrueSight Operations Management section of this document below.
What's New and Changed in 11.3.04?
- The 11.3.04 version is a full product release, not a Service or Fix pack.
- TSIM Ops Console has been dropped: Deprecated and dropped features and components.
- What's moved from the TSIM to TSPS console: Operator console workflows available in the TrueSight console.
- BMC self signed certificates have been updated in the 11.3.04 release. These new self signed certificates will be updated during the upgrade of each component.
This does not effect customers using their own private certificates.
If you are unable to upgrade all components at the same time, you will need to import the updated certificates to the components that have not yet been upgraded.
You can use the new tssh or pw certificate import commands referenced here:
Plan the Install:
New Hardware:
- Verify latest Hardware and OS requirements. These have changed: System requirements for Presentation Server
- Verify the latest Sizing guidelines: Sizing the Presentation Server for Infrastructure Management data collection
- Verify latest Performance Tuning & benchmarks: Performance tuning recommendations for the Presentation Server
Prepare for the install:
- Do not ignore or discount any of the information pertaining to your target OS on the pages in this link: Preparing to install the Presentation Server
- Export existing Monitoring, Blackout and Timeframe policies from the old environment: Exporting and importing blackout and monitoring policies
- If necessary request new certificates: Creating and importing certificates in TrueSight Presentation Server
- Verify Network Ports are open: Network ports for Presentation Server
Perform the install:
- Standalone using the Wizard: Installing the Presentation Server in the standalone mode using the wizard
- Standalone Silently: Installing the Presentation Server in the standalone mode silently
- High Availability using the Wizard: Installing the Presentation Server in the high-availability mode using the wizard
- High Availability Silently: Installing the Presentation Server in the high-availability mode silently
- Standalone using the Wizard: Installing the Presentation Server in the standalone mode using the wizard
Post Install for DR or HA installations:
Post Install:
- Import existing Monitoring, Blackout and Timeframe policies from the old environment: Exporting and importing blackout and monitoring policies
- If necessary, apply the new certificates: Creating and importing certificates in TrueSight Presentation Server
- This chart shows you where to apply the certificates
Plan the Install:
New Hardware:
- Verify latest Hardware and OS version requirements. These have changed: TrueSight Infrastructure Management Server system requirements
- Verify the latest Sizing guidelines.These have changed: Hardware requirements to support small, medium, and large environments
- Verify latest Performance Tuning & benchmarks: Performance benchmarks and tuning for Infrastructure Management
Prepare:
- Do not ignore or discount any of the information pertaining to your target OS on the pages in this link: Preparing to install Infrastructure Management
- Migrate any cell customization from the old environment: Migrating the configuration of Infrastructure Management cells
- Verify Network ports are open: Network ports for Infrastructure Management
- If necessary request new certificates: Implementing private certificates in the TrueSight Infrastructure Management
Perform the install:
- Standalone using the Wizard: Installing the Infrastructure Management server in the standalone mode using the wizard
- Standalone Silently: Installing the Infrastructure Management Server in the standalone mode silently
- Application High Availability using the Wizard: Installing and configuring the Infrastructure Management server for application high-availability using the wizard
- Application High Availability Silently: Installing and configuring the Infrastructure Management server for application high-availability silently
- Disaster Recovery: Installing the Infrastructure Management server in the disaster recovery mode
Post Installation:
- If necessary apply the new certificates: Implementing private certificates in the TrueSight Infrastructure Management
- This chart shows you where to apply the certificates
- If necessary apply the new certificates: Implementing private certificates in the TrueSight Infrastructure Management
Plan the Install:
- Verify latest Hardware and OS requirements: Integration Service system requirements, Remote cell system requirements
- Verify the latest Sizing guidelines.These have changed: Sizing charts and guidelines for data and event management environments
- Verify latest Performance Tuning & benchmarks: Performance tuning recommendations for data and event management
Prepare for the Install:
- Log on to the TSPS Console => Configuration => Managed Devices
- Select, Download and Copy the OS specific zip file to the intended Integration Service system.
Perform the Install:
If you have questions which aren't covered in the checklist, please open a case with BMC Customer Support and provide:
- "AMIGO Starter" in the Subject line
- Your questions
- Essential background information, such as your current version, intended version, OS, etc.
Comments
Apologies!... This is NOT the correct version of the AMIGO Check List. Working to get this corrected A.S.A.P
Hey Guys..... This link is broken. Says there is no file. BPPM Functionality Migration to TSOM 11.3.04
Hi Ellen Coleman. The link is working.
@harihara Subramanian - The link to BPPM Functionality Migration to TSOM 11.3.04 is broken again. Can we please get this fixed?
HiEllen Coleman , the link is working. Please check again and let us know if it is working for you.
Not working from the outside. This is the link https://docs.bmc.com/docs/TSOperations/11304/files/937357584/986985883/1/1614176689028/BPPM%2BFunctionality%2BMigration%2Bto%2BTSOM%2B11.3.04%2B%28V4.0%29.xlsx
And this is the page: BMC TrueSight Operations Management 11.3.04 Not Found The page you were trying to reach in the BMC TrueSight Operations Management 11.3.04 technical documentation could not be found.
This could be because:
The page does not exist You entered an invalid page name or URL The page is not translated yet. Please try returning to your previous page, visiting the homepage, or searching.
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