Configuring the Presentation Server in the standalone and disaster recovery mode
Where you are in the Installation process
Step | Task |
---|---|
1 | Complete the planning activities |
2 | Prepare for TrueSight Operations Management installation |
3 | Install Remedy Single Sign-On |
4 | Install TrueSight Presentation Server — Phase A |
Configure TrueSight Presentation Server for disaster recovery — Phase B (You are here) | |
5 | Install Infrastructure Management (If licensed) |
6 | Install App Visibility Manager (If licensed) |
7 | Install Real End User Experience Monitoring Software Edition (If licensed) |
8 | Install TrueSight IT Data Analytics (If licensed) |
9 | Complete the post-installation activities |
Every installation of the Presentation Server is disaster-recovery ready. Therefore, you do not need any configuration on the primary TrueSight Presentation Server.
You need to configure the recovery servers only.
Before you begin
Ensure that TrueSight Presentation Server in installed in the standalone mode at the primary site and the recovery site with the same database name. You must also ensure that the both the primary and recovery site computers are installed on the same platform and are using the same ports and operating system locale.
To configure the TrueSight Presentation Server in the standalone and disaster recovery mode
Perform these steps on the computer in the recovery site:
- In the recovery site, stop the TrueSight Presentation Server:
- (Windows) Navigate to the TrueSightPServer\truesightpserver\bin directory, and run
tssh server stop
command. - (Linux) Navigate to the TrueSightPServer/truesightpserver/bin directory, and run
./tssh server stop
command.
- (Windows) Navigate to the TrueSightPServer\truesightpserver\bin directory, and run
Go to the primary site. Use any third-party file synchronization and backup software and copy the following files from the primary site computer to the respective directory on the recovery site computer:
Note
BMC recommends that you use any third-party file synchronization and backup software to copy these directories because traditional copying can result in an unexpected failure.
- Windows:
%TRUESIGHTPSERVER_HOME%\truesightpserver\data
%TRUESIGHTPSERVER_HOME%\truesightpserver\conf
%TRUESIGHTPSERVER_HOME%\truesightpserver\modules\elasticsearch\data
%TRUESIGHTPSERVER_HOME%\truesightpserver\modules\cma
Linux:
$TRUESIGHTPSERVER_HOME/truesightpserver/data
$TRUESIGHTPSERVER_HOME/truesightpserver/conf
$TRUESIGHTPSERVER_HOME/truesightpserver/modules/elasticsearch/data
$TRUESIGHTPSERVER_HOME/truesightpserver/modules/cma
- Windows:
On the recovery site computer, start the database by running this command:
tssh process start database
Verify if the database is up and running by running this command:
tssh server status
- Change the host name by running this command:
tssh dr configure <RecoverySecondaryTSPSHostName>
- Stop the database by running this command:
tssh process stop database
Start the Presentation Server by running this command:
tssh server start
Next step in the Installation process
Now that you have successfully configured disaster recovery for the Presentation Server, install the other TrueSight components as per your license entitlements. For instructions, see Installation process.
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