Applying Remedy Single Sign-On Server private certificate to the TrueSight Presentation Server
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Where to go from here
You can check if you need to import Remedy Single Sign-On server signed certificate into the truststores of any other TrueSight Operations Management components.
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Hello, are we sure these are the full instructions? There seems to at least a PS restart missing.
Hello,
Thankyou for your feedback. Can you please clarify about this? Does this mean, the Presentation Server restart instruction is missing after importing RSSO certificate into TSPS truststore?
And how I get the Presentation Server Secure?
Holger Weis It all depends on which version of the TSPS you have at present.
I would follow the recommended best practice process found here: https://docs.bmc.com/docs/display/TSOMD113/Security+certificate+deployment+best+practices
You will find the process for all TSOM Components here:
https://docs.bmc.com/docs/display/TSOMD113/Implementing+private+certificates+in+TrueSight+Operations+Management
The new process introduced as part of the 11.3.02 release is provided here: https://docs.bmc.com/docs/TSOperations/113/creating-and-importing-certificates-in-truesight-presentation-server-860483718.html#CreatingandimportingcertificatesinTrueSightPresentationServer-ToimportthesignedcertificatesintothePresentationServerkeystoreandtruststorefiles
If you use the newest process just understand that all of the commands follow a very literal expectation.
If for example your certificate request that you recevie from your CA does not contain a chain that has a root, intermediate and then the server certs then the tssh certificate import TSPS command will fail. It is looking for all three to be contained in the cert provided from the CA.
If you encounter issue with the tssh certificate commands you will need to revert back to the traditional process of using the keytool commands to import the certs.
HTH
Cheers
Dony
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