TrueSight Infrastructure Management Server system requirements

The TrueSight Infrastructure Management Server can be installed on the following operating systems:

Support for third-party products

To receive full support for a BMC product, you must have such product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy. Open link

TrueSight Infrastructure Management Server requirements for Microsoft Windows

Component

Requirement

Recommended

User Rights

Administrative privileges

Supported versions of Microsoft Windows

  • Windows 2008 R2 (64 bit)
    Note: For Microsoft Windows 2008 and later, User Access Control must be disabled.

  • Windows 2012 Standard Edition (64 bit)
  • Windows 2012 Datacenter Edition (64 bit)
  • Windows 2012 R2 Standard Edition (64 bit)
  • Windows 2012 R2 Datacenter Edition (64 bit)
  • Windows Server 2016 Datacenter Edition (64 bit)
  • Windows Server 2016 Standard Edition (64 bit)

Memory

8 GB

8 GB

Hard disk space

Minimum 13 GB on Central Server and 9 GB on child server

20 GB

Database space

Embedded SAP SQL Anywhere ASA Database: 10 GB on Central Server, 200 GB on each child server

Oracle Database, on a separate, dedicated computer: 200 GB each child server

200 GB for SAP SQL Anywhere Database

Processor configuration

Intel Xeon

Intel Xeon

Port availability

The following ports should be available:
7, 80, 443, 1099, 1100, 1827, 1828, 1851, 2638, 3084, 3115, 3182, 3183, 8005, 8008, 8009, 8093, 8080, 9149, 12123, 12124, 12126, 12130, 12134, 12141, 15000, and 45000.
For the list of Infrastructure Management components that use these ports and changing the default port number, see Network port schematics for Infrastructure Management.

Pagefile

3 GB

4 GB (Pagefile size should be Microsoft Windows Recommended)

Primary interface

Check for Network Interface Card (NIC)

Yes

Free disk space on system root

4 GB

Anti-malware or antivirusVersion of the antivirus definition must be 1.235.2373.0 or later 

TrueSight Infrastructure Management Server requirements for Linux

Component

Requirement

Recommended

User Rights

root privileges

 

Supported versions of Linux

  • Red Hat Enterprise Linux versions 6.7, 6.8, 6.9, 7.2, 7.3 (64-bit)

  • SUSE Linux Enterprise Server 11 SP3, 11 SP4, 12, 12 SP2 (64-bit)

  • Oracle Linux Server versions 6.8 and 7.3 (64-bit)

 

Supported kernel versions


Linux versionSupported kernel version

Red Hat Enterprise Linux version 6.7

2.6.32-573
Red Hat Enterprise Linux version 6.82.6.32-642
Red Hat Enterprise Linux version 6.92.6.32-696

Red Hat Enterprise Linux version 7.2

3.10.0-327

Red Hat Enterprise Linux version 7.3

3.10.0-514

SUSE Linux Enterprise Server 11 Service Pack 3

3.0.76-0.11.1
SUSE Linux Enterprise Server 11 Service Pack 43.0.101-88.1

SUSE Linux Enterprise Server 12

3.12.28-4.6
SUSE Linux Enterprise Server 12 SP 24.4.21-81

Oracle Linux Server 6.8

Unbreakable Enterprise Kernel (UEK) Release 4

Oracle Linux Server 7.3

Unbreakable Enterprise Kernel (UEK) Release 4

 

Port availability

The following ports should be available in listen mode:
7, 80, 443, 1099, 1100, 1827, 1828, 1851, 2638, 3084, 3115, 3182, 3183, 8005, 8008, 8009, 8080, 8093, 9149, 12123, 12124, 12126, 12134, 12141, 15000, 45000
For the list of Infrastructure Management components that use these ports and changing the default port number, see Network port schematics for Infrastructure Management.

 

Software disk space

4 GB

4 GB

Data disk space

5.5 GB

9 GB

Temporary disk space (/tmp)

1 GB with read/write privileges

1 GB

Display

256 colors (required for Administration Console)

 

Available swap space3 GB4 GB

File descriptor

16096

16096


Maximum number of processes

4096

4096

Note

For memory, hard disk space, and database space requirements, see Hardware requirements to support small, medium, and large environments.

Red Hat subscription 

The product requires some additional libraries to be present on the system (see list below).

The preferred method to add any missing libraries is to use the yum command to fetch the necessary library packages from the RHN (Red Hat Network) repository via the Internet. To use this method, a Red Hat subscription is needed. Register the system by clicking System >Administration > Red Hat Subscription Manager in the menu on the server itself.  After registering the system, you can use yum install to download and install the required libraries from the RHN.

X Windows required

If you are not installing TrueSight Infrastructure Management silently, you must install X Windows.

On the Red Hat Enterprise Linux terminal, type yum grouplist and check that X Window System is listed.  If not, then run yum groupinstall 'X Window System' to install the necessary packages.   

Required libraries

Ensure that the following libraries are present to install TrueSight Infrastructure Management Server. To install the libraries, the following commands can be used.

Library

Command to install the library on RHEL

Command to install the library on SUSE

libXtst (32-bit)

libXtst (64-bit)

yum install libXtst.i686 libXtst.x86_64
            libXtst-1.0.1-3.1
            libX11-devel-1.0.3-11.el5
N/A

glibc (32-bit)

glibc (64-bit)

yum install glibc.i686 glibc.x86_64 
            glibc-2.12.x86_64
            glibc-2.12-1.107.el6.i686
            glibc-devel-2.5-65
zypper install glibc-32bit glibc

libstdc++ (32-bit)

libstdc++ (64-bit)

yum install libstdc++.i686 libstdc++.x86_64 
zypper install libstdc++-32bit libstdc++

compat-libstdc++-33 (32-bit)

compat-libstdc++-33 (64-bit)

yum install compat-libstdc++-33.i686 
            compat-libstdc++-33.x86_64
          compat-libstdc++-33-3.2.3-69.e16.i686 
zypper install libstdc++33-32bit libstdc++33 

compat-libstdc++-296 (32-bit)

compat-libstdc++-296 (64-bit)

yum install compat-libstdc++-296.i686
         compat-libstdc++-296.x86_64

N/A

pam (32-bit)

pam (64-bit)

yum install pam.i686 pam.x86_64
            pam-1.1.1-13.e16.i686
zypper install pam-32bit pam
libgtk-x11-2 (32-bit)
yum install libgtk-x11-2.0.so.0
N/A
libfreebl3.soyum install libfreebl3.soN/A

Notes

  • If an error occurs while installing a 32-bit library, try rerunning the install command with both 32-bit and 64-bit versions of the library. For example, yum install pam.i686 pam.x86_64 (RHEL) or zypper pam-32bit pam (SUSE)
  • After installing the libraries, check that the libraries are not corrupted.
    • yum check (Red Hat Enterprise Linux)
    • zypper verify (SUSE Linux)
  • BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.
  • BMC products should work fine with minor updates to these supported operating systems. For assistance, please contact BMC Customer Support.

Related topic

Hardware requirements to support small, medium, and large environments

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