Performing the Presentation Server upgrade silently

This topic provides the procedure to upgrade the TrueSight Presentation Server to the current version. You can upgrade the TrueSight Presentation Server using the silent upgrade procedure, as described in this topic, or you can upgrade using the upgrade wizard.

Upgrading the Presentation Server

TrueSight Presentation Server high availability deployment

Restoring the earlier version of the Presentation Server if the upgrade fails

Before you begin

Ensure that you have performed all the tasks listed in Preparing for the Presentation Server upgrade.
Download the TrueSight Presentation Server installation files and extract the contents of the zipped distribution file to an appropriate directory on the computer on which the TrueSight Presentation Server is being upgraded.

To upgrade the TrueSight Presentation Server silently

On a command line, navigate to the Disk1 folder in the installation file structure.
Run the following commands to upgrade the TrueSight Presentation Server in a standalone mode or for the primary server in the HA mode:
- (Windows): setup.exe -i silent -DOPTIONS_FILE="<absolute_path>\server-silent-options-upgrade-windows.txt"
- (Linux): ./setup.bin -i silent -DOPTIONS_FILE="<absolute>/server-silent-options-upgrade-linux.txt"
  Note for Secondary node
  Use the following options to install the TrueSight Presentation Server silently on a secondary node:
  - (Windows): setup.exe -i silent
  - (Linux): ./setup.bin -i silent
Review the TrueSight Presentation Server installation log files located in the following directories:
- (Windows) \Temp\truesightpserver_install_log.txt
- (Linux) /tmp/truesightpserver_install_log.txt

Note

If there were modifications in the Tomcat Server web.xml or server.xml file before the upgrade, you must manually add the modifications to the Tomcat server web.xml or server.xml file after the upgrade.

TrueSight Presentation Server configuration descriptions

Parameter	Description
`TrueSight_sso_hostname`	Host's Fully Qualified Domain Name (FQDN) for the Remedy Single Sign-On server
`TrueSight_sso_port`	Number of the Remedy Single Sign-On port. Use the port number of the Remedy Single Sign-On server installed on the system. The default port number is 448.
`TrueSight_sso_protocol`	HTTPS or HTTP. By default, the HTTPS option is set. The Remedy SSO is installed by default in HTTPS mode.
`TrueSight_sso_password`	BMC Remedy Single Sign-On server encrypted super user password. The Single Sign-On super user name is Admin.
IS_SSO_SERVER_CERTIFICATE	Remedy Single Sign-On server option for setting custom or self-signed (SSL) certificate. The default value (false) means that it is on SSL mode.
SSO_CERTIFICATE_HOME	Path of the Remedy Single Sign-On SSL certificate.

Example

-J TrueSight_sso_hostname=rsso.bmc.com
-J TrueSight_sso_port=448
-J TrueSight_sso_protocol=https
-J TrueSight_sso_password=DES\:097133405e7ea7a6bcc58bbe70ece4c2
-J IS_SSO_SERVER_CERTIFICATE=true
-J SSO_CERTIFICATE_HOME=\home\bmc\cert.crt

To upgrade the TrueSight Presentation Server silently in a high-availability deployment

Open a CLI command prompt on the TrueSight Presentation Serversecondary server.
Navigate to the directory:
- (Windows):TrueSightPServer\truesightpserver\bin
- (Linux):TrueSightPServer/truesightpserver/bin
Run the following command to stop the secondary server:
tssh server stop secondary
On the existing TrueSight Presentation Server primary server, perform steps 1 to 3 to upgrade the primary Presentation Server silently.
(Applies only if you configured high-availability post installation in an earlier release) Go to the secondary server and perform the following steps:
1. Edit the TrueSightPServer\TrueSightPServerInstalledConfiguration.xml file.
2. Locate and change the following property values. If these properties are not present, add them.
  
  <property>
  <name>TrueSight_high_availability_enabled</name>
  <value>1</value>
  </property>
  
  <property>
  <name>TrueSight_high_availability_type</name>
  <value>2</value>
  </property>
  
  <property>
  <name>TrueSight_high_availability_configuration_file</name>
  <value>ha-shared.conf_FileLocation<value/>
  </property>
  
  In the preceding properties, ensure that the value is set as follows:
  - TrueSight_high_availability_enabled: Indicates whether high availability is enabled. Value must be set to 1.
  - TrueSight_high_availability_type: Indicates the type of server - primary or secondary. Value must be set to 2.
  - TrueSight_high_availability_configuration_file: Specify the complete location path of the ha-shared.conf file copied from the primary server.
On the secondary server, perform steps 1 to 3 to upgrade the secondary Presentation Server silently.

Where to go from here

Configuring the Presentation Server for high availability

Verify the Presentation Server upgrade