You can verify that the App Visibility agent for .NET installation was successful, and that the agent for .NET was invoked, by reviewing the log files created during installation. For assistance with issues that you cannot solve, contact BMC Support.

To review the installation logs

  1. Open the agentinstaller_install_log.txt file, located in the %temp% folder.
  2. In the log file, verify whether any error messages were reported.
    If no error messages are in the log file, the installation was successful.
  3. In the TrueSight console, select Administration > App Visibility Agents from the navigation menu and confirm that the agent is online.

Where to go from here

Access the TrueSight console.

Add App Visibility to the TrueSight console, if you haven't already done so.

Related topics

Viewing App Visibility agent status and properties

Troubleshooting App Visibility Manager

Known and corrected issues

 

 

 

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