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    You can verify that a Real User Analyzer or Collector component instance was installed successfully by opening a supported browser and entering the host and port address that you used during the installation process. If the component is installed, the log on screen will appear in the browser's window.

    Real End User Experience Monitoring log on

    The host address is the Fully Qualified Domain Name, host name, virtual IP, or public IP address for the machine where the component is installed.  

    You can also see the installation success message (BMC Real End User Experience Monitoring Server <version> install succeeded) at the end of the euem_install_log.txt log file under the system /tmp folder. This file includes any warnings or errors that might have occurred during the component installation process, and a new log is created each time you install the program. Additionally, if you used the Real End User Experience Monitoring Software Edition installation wizard, you can see the installation log file's location in the wizard's Installation Summary page. You can also use the Maintenance Tool to view each log.

    Where to go from here

    Installed component instances are useful only after you have assembled them into a working BMC Real End User Experience Monitoring Software Edition system. To achieve this goal, follow the instructions in the following sections:

    Install the Cloud Probe so it can send information to the Real User Collector.

    Review the system's access security features and configuration files that must be protected from non-root users.

    To view a Real User Analyzer component as a data provider to the Presentation Server , you must register the Analyzer with the Presentation Server.

    Related topic

    Installing the BMC Real End User Experience Monitoring Software Edition

    Configuring end-user experience monitoring core components

     

    3 Comments

    1. Using ping is not possible to verify if installation is successful and analyzer/collector services are up and running, please provide a workable solution.

      1. Hi,

        You can verify that a Real User Analyzer or Collector component instance was installed successfully by opening a supported browser and entering the host and port address that you used during the installation process. If the component is installed, the log on screen will appear in the browser's window.

        This topic has been revised with this new information, and the next time that the material is published the updated information will be available.

        Regards,

        Michael

        1. Thank you, this will do.

          Gabriele