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After completing the TrueSight Presentation Server installation with the installation wizard, or through a silent installation, you can verify that the TrueSight Presentation Server was installed and is operating. 


To verify the TrueSight Presentation Server installation

After the TrueSight Presentation Server installation is finished, open and view the TrueSight Presentation Server installation log through the Maintenance Tool utility. You can run the Presentation Server Maintenance tool in a graphical user interface or from the command line.

  • If there are no errors or warnings, the TrueSight Presentation Server was successfully installed.
  • If there are errors or warnings, resolve the issues, uninstall the TrueSight Presentation Server, and then reinstall it.

To verify that the you can access the Presentation Server, enter the the following URL in your browser:

https://<hostname>

where <hostname> is the hose where you installed the Presentation Server.

Ensure that your browser can resolve the host name and and there are no firewall issues that prevent you from accessing the Presentation Server from your browser.

To verify the TrueSight Presentation Server operation

To verify that the TrueSight Presentation Server is operating, navigate to the (WindowsTrueSightPServer\truesightpserver\bin or (LinuxTrueSightPServer/truesightpserver/bin directory and enter the following command:

(Windows) tssh server status

(Linux) ./tssh server status

A list of Presentation Server processes is displayed that is similar to the following sample:

Process status
================================
Core Server     Running (13176)
Index Server    Running (11028)
Database Server Running (6052)

In the high-availability mode, the secondary server details are also displayed similar to the following sample:

Process status
================================
Core Server     Running (xxxxx)
Index Server    Running (xxxxx)
Database Server Running (xxxx)

If errors occur, restart the Presentation Server by running the following command:

tssh server start

Note

On Linux computers, add & at the end of the tssh server start command so that the process runs in the background and you can continue to use the shell.

If error conditions persist, contact BMC Customer Support for assistance.