To upgrade the synthetic Transaction Execution Adapter (TEA) Agent, you can use a silent (unattended) installation, as described in this topic, or the installation wizard.
This topic describes how to upgrade from version 10.1 and later.
The following procedures describe how to set up and run a silent upgrade:
The upgrade procedure uses the same wizard as the installation. When upgrading, you must make sure that the
installLocation matches the existing value of your TEA Agent installation.
You can run the installation wizard to upgrade more than one TEA Agent on a single computer. For each agent you must supply the specific agent installation directory.
Multiple versions of TEA Agents are not supported on the same computer. Make sure to upgrade all of them to the latest version.
If you want to upgrade more than one TEA Agent on the same computer, you must run the installation more than once. For each run, make sure that the
installLocation matches the existing value of your TEA Agent installations.
From the Disk1 directory, open the TEAAgent-silent-option-upgrade.txt file, the options file provided with the product installer.
Make sure that installation directory path that you enter in
matches the value for your existing TEA Agent installation.
Save the TEAAgent-silent-option-upgrade.txt file.
From the directory where the installer file is stored, open a command prompt and run the silent upgrade using the following command:
The <filePath> is the full location of the options file.
If your TEA Agent is installed on a Windows Server operating system, you need to restart the computer. See After upgrading Silk Performer and installing or upgrading the TEA Agent, the TEA Agent doesn't run for more details.
You may see the following message in the upgrade log file:
Test connection could not establish a secure connection with App Visibility. If you are using a custom certificate, after you install, use the certificate replacement tool to replace the agent certificate.
If you see this message, you need to replace your TEA Agent security certificate after upgrade is finished. See Changing security certificates in App Visibility components for more details.
If you are upgrading to a high-availability environment you need to re-register your TEA Agents with the TrueSight Presentation Server. Go to the Administration > App Visibility Agents screen in your Presentation Server and delete the TEA Agents. The TEA Agents will automatically re-register with the Presentation Server on the next heartbeat (which occurs every 30 seconds).
After you install the BMC Transaction Execution Adapter Agent, the service automatically starts and the Agent is automatically registered by the Presentation Server. The Agent is ready to receive .