When you upgrade the BMC TrueSight Infrastructure Management Server to 10.7, the installer automatically backs up the installation and configuration files of the earlier Infrastructure Management installation in the <installation directory>10.x folder, where x is the version number that you are upgrading from. For example, TrueSight10.5.
However, the SAP SQL Anywhere and Cell database files are not copied into the folder. BMC recommends that you back up the SAP SQL Anywhere and Cell database files before upgrading the BMC TrueSight Infrastructure Management Server. For information about backing up the SAP SQL Anywhere database and the cell configuration files, see Prerequisites for Infrastructure Management upgrade.
If the upgrade fails, complete the following tasks to restore the last working version of TrueSight Management Server:
MCELL_HOME, and point to the renamed folder.
The pw\custom\pronet.conf file does not end with a new line.
Open the pw\custom\pronet.conf file, and add a new line at the end. (Press Enter.)
You can reuse customized local actions after upgrading BMC TrueSight Infrastructure Management Server.
You can reuse customized local actions by completing one of the following procedures:
<Role>tags with the
<UserGroup>tag. Change the values of roles to groups because from this version of Infrastructure Management onwards, permission to access any local action depends on user groups.
During upgrade, the installer validates the swap space and if there is less swap space as compared to the recommended space, the installer throws the validation error message as 'More swap space required'.
Increase the swap space and run the upgrade again. For more information, refer the following links:
When the Infrastructure Management Server and Integration Service is installed on a same Linux computer, after you upgrade the Infrastructure Management Server, the Integration Service is stopped. You must start the Integration Service manually.
On a Linux computer, when you upgrade to Infrastructure Management Server 10.7, the console displays the following exception:
Exception in thread "AWT-EventQueue-0" java.lang.ClassCastException: sun.awt.image.BufImgSurfaceData cannot be cast to sun.java2d.xr.XRSurfaceData
This exception is displayed due to a known JRE issue. You can ignore it.